Summary
Overview
Work History
Education
Skills
Affiliations
Timeline

Bert O'Rear

P. O. Box 44, Olar,SC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Efficiency-driven city leader skilled at leading departments, improving transparency in government, and building positive relationships with government agencies, community organizations, and members of the public. Exceptional planning, program management, and team development skills gained during an eight-year career supporting cities and counties with more than 8,000 residents.

Overview

23
23
years of professional experience

Work History

Town Administrator

Town Of Olar
05.2016 - Current
  • Handled escalated citizen complaints professionally and effectively, ultimately achieving satisfactory resolutions for all parties involved.
  • Managed human resources functions such as hiring, training, performance evaluations, and conflict resolution to maintain a high-performing team.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Issued public notification of official activities or meetings.
  • Developed and managed annual budgets, maintaining fiscal responsibility and ensuring efficient allocation of resources.
  • Negotiated contracts with vendors for cost-effective goods and services that benefit the town''s operational needs.
  • Maintained compliance with state regulations through diligent monitoring of town policies, procedures, and ordinances.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Acted as a liaison between citizens and elected officials, ensuring concerns were addressed promptly while promoting trust in local governance structures.
  • Improved town operations by streamlining internal processes and implementing best practices.
  • Successfully secured grants for town improvements, contributing to infrastructure development and economic growth.
  • Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
  • Reviewed and revised town ordinances, ensuring they remained up-to-date and in line with state and federal laws.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

County Administrator

County Of Allendale
10.2022 - 06.2023
  • Evaluated employee performance, implementing professional development opportunities to enhance staff skills and productivity.
  • Monitored grant proposals to secure funding for essential community projects and initiatives.
  • Developed strong relationships with local businesses to encourage investment and job creation in the area.
  • Improved communication between departments for better collaboration and progress.
  • Advocated on behalf of the county at regional and state level meetings, representing its interests effectively.
  • Implemented strategic plans for sustainable economic growth within the county.
  • Established an efficient system for processing permits, licenses, and applications, reducing wait times for residents.
  • Achieved streamlined county operations by implementing effective policies and procedures.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Collaborated with elected officials on policy development to ensure alignment with constituent needs.
  • Negotiated contracts with vendors, securing cost-effective services for the county''s needs.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed human resources functions, including hiring, training, benefits administration, and employee relations matters.
  • Coordinated emergency management efforts, ensuring public safety during critical events.
  • Led interdepartmental meetings to address pressing issues and promote collaborative problem solving.
  • Instituted a comprehensive performance evaluation system that improved accountability across all departments.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Fostered a positive work environment that encouraged open communication among employees.
  • Managed county budgets and finances to maintain fiscal responsibility and stability.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Town Administrator

Town Of Allendale
05.2022 - 10.2022
  • Boosted employee morale and productivity by fostering a supportive work environment with open communication channels.
  • Implemented effective emergency preparedness plans to ensure public safety during natural disasters or crises.
  • Handled escalated citizen complaints professionally and effectively, ultimately achieving satisfactory resolutions for all parties involved.
  • Managed human resources functions such as hiring, training, performance evaluations, and conflict resolution to maintain a high-performing team.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Issued public notification of official activities or meetings.
  • Developed and managed annual budgets, maintaining fiscal responsibility and ensuring efficient allocation of resources.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Acted as a liaison between citizens and elected officials, ensuring concerns were addressed promptly while promoting trust in local governance structures.
  • Updated documents such as municipal codes and city charters.
  • Improved town operations by streamlining internal processes and implementing best practices.
  • Established strong working relationships with local businesses, resulting in increased collaboration on community projects.
  • Managed staff scheduling efficiently so that all departments were adequately staffed at all times without compromising service quality.
  • Successfully secured grants for town improvements, contributing to infrastructure development and economic growth.
  • Oversaw the planning and execution of municipal events, bolstering community spirit and involvement.
  • Evaluated departmental performance metrics regularly to identify areas requiring improvement or additional support resources.
  • Promoted transparency in government operations by providing timely reports on town activities to elected officials and the general public.
  • Reviewed and revised town ordinances, ensuring they remained up-to-date and in line with state and federal laws.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cellular Technician

United States Cellular Corporation
02.2007 - 07.2012
  • Proactively monitored network performance indicators, enabling prompt identification and resolution of potential issues before impacting end users.
  • Installed and configured operating systems and applications.
  • Mentored junior technicians, fostering their growth and enhancing team performance.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Conducted quality assurance testing on software releases, identifying bugs and recommending improvements before deployment.
  • Served as a subject matter expert on key technologies, providing guidance and expertise to colleagues when needed.
  • Collaborated with team members to develop new strategies for handling complex technical problems.
  • Configured and tested new software and hardware.
  • Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times.
  • Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
  • Maintained comprehensive documentation of customer interactions, ensuring seamless handoff between support staff.
  • Assisted in the creation of an internal knowledge base, enabling faster resolution times for common issues across the support team.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Owner

Morris Electronics, LLC
01.2003 - 02.2007
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Interacted well with customers to build connections and nurture relationships.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.

Armed Federal Security Officer

Carolina Security Group
11.2001 - 01.2003
  • Provided exceptional customer service while maintaining professionalism and confidentiality when interacting with federal employees, visitors, contractors, or other personnel on site.
  • Safeguarded classified information by enforcing strict access controls and adhering to established security standards.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Contributed to employee safety awareness programs by providing presentations on personal safety measures and workplace violence prevention strategies.
  • Maintained a safe environment for federal employees and visitors through proactive surveillance and monitoring of CCTV systems.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Improved overall facility security through participation in vulnerability assessments and implementation of recommended improvements.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Developed strong working relationships with local law enforcement agencies to enhance cooperation during emergency situations or joint operations.
  • Conducted detailed incident reports, documenting occurrences for review by management and ensuring appropriate follow-up actions were taken.
  • Enhanced overall security by conducting thorough patrols and providing visible presence at designated areas.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reduced potential threats by utilizing X-ray machines, metal detectors, and physical searches during entrance screenings.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Bachelor of Science - Business Administration And Management

North Greenville University, Tigerville, SC
12.2016

Skills

  • Land Use Planning
  • Purchasing
  • Emergency Management
  • Contract Administration
  • Human Resources Management
  • Organizational Leadership
  • Financial report analysis
  • Staff Management
  • Finance and Accounting Oversight
  • Intergovernmental Relations
  • Human Resources
  • Budget Control
  • Employee Development

Affiliations

  • South Carolina Municipal Finance Officer, Treasurers and Clerks Board Member
  • Business License Officials of South Carolina Member
  • Government Finance Officers Association Member
  • Association of Public Treasurers of the US and Canada Member
  • International Institute of Municipal Clerks Member
  • International City/County Managers Association Member
  • Member, Palmetto Chamber of Commerce

Timeline

County Administrator - County Of Allendale
10.2022 - 06.2023
Town Administrator - Town Of Allendale
05.2022 - 10.2022
Town Administrator - Town Of Olar
05.2016 - Current
Cellular Technician - United States Cellular Corporation
02.2007 - 07.2012
Owner - Morris Electronics, LLC
01.2003 - 02.2007
Armed Federal Security Officer - Carolina Security Group
11.2001 - 01.2003
North Greenville University - Bachelor of Science, Business Administration And Management

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Bert O'Rear