Berta Guerra
Retired
Lompoc,CA
Summary
I have primarily been in office settings but can be flexible to be employed in production or manufacturing settings. I want to start part-time but if I am needed to stay after a shift, I will gladly stay. I have good phone skills having been in customer service for many years and I speak, read and write Spanish. I am retired, married, with a daughter and a son and three Granddaughters.
Overview
40
40
years of professional experience
Work History
Substitute Office Aide
Lompoc Unified School District
Lompoc, California
11.2012 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Interacted with customers by phone, email or in-person to provide information.
- Managed office operations while scheduling appointments for department managers.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed smooth processing of [Type] paperwork to support office productivity.
- Delivered clerical support by handling range of routine and special requirements.
Examination Specialist
USPS
Fresno, California
04.1969 - 12.1999
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all [Type] products are available.
Education
Course Completion - Business
Four C's Business College
Fresno, CA01.1989
High School Diploma -
Thomas Edison High School
Fresno, CA06.1979
Skills
- Mail Sorting and Routing
- Data Gathering
- Office Supply Management
- Multitasking and Prioritization
- Reliable and Punctual
- Attention to Detail
- Self-Motivated
- Flexible and Adaptable
- Team Collaboration
- Record Sorting and Filing
- Outgoing Mail Preparation
- Service-Oriented
- Data Entry and 10-Key
gardening
I love all kind of flowers, presently I am busy trimming fruit trees, picking the fruit off the ground. My husband and I have tomato, squash, peppers, peas and herb plants all newly planted.
Languages
Spanish
Native or Bilingual
Timeline
Substitute Office Aide
Lompoc Unified School District
11.2012 - Current
Course Completion - Business
Four C's Business College
High School Diploma -
Thomas Edison High School
Examination Specialist
USPS
04.1969 - 12.1999
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