BERTA HERNANDEZ
Fresno,CA
Summary
Dynamic Assistant Manager at Dirty Bird Laundry with a proven track record in enhancing service quality and operational efficiency. Skilled in customer service and problem-solving, I successfully implemented inventory management systems, optimizing stock levels and reducing waste. Committed to training staff to elevate customer experiences and drive continuous improvement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dirty Bird Laundry
04.2021 - 01.2025
- Supervised daily operations to enhance workflow efficiency and service quality.
- Trained and mentored staff on customer service protocols and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Education
SECONDORIO
URUAPAN MICH06-1980
Skills
- Customer service
- Money handling
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Dirty Bird Laundry
04.2021 - 01.2025
SECONDORIO
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