Dan Jones
Mesa,AZ
Summary
Proven Deli Clerk at Bashas, adept in customer service and meat slicing expertise, enhanced sales through exceptional service and product promotion. Demonstrated honesty and strong work ethic, contributing to team success and customer satisfaction. Streamlined processes increased efficiency, showcasing adaptability and a results-driven approach. Well-organized Deli Clerk skilled at providing customers with accurate and quick service. Offering 7 years of experience in customer service, preparing variety of food, and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
7
7
years of professional experience
Work History
Deli Clerk
Bashas
06.2017 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Supported store success through participation in inventory audits.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
No Degree - Psychology And Electrical Networking
University of Arizona
Tucson, AZHigh School Diploma -
Chinle High School
Chinle, AZ05.2016
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Safe Food Handling Practices
- Food Preparation
- Meat slicing expertise
- Equipment safety
- Food preparations
- Hospitality service expertise
- Order taking accuracy
- Flexible Schedule
- Heavy Lifting
- Equipment use
- Proper food handling
- Merchandising displays
- Cash handling proficiency
- Product Stocking and Rotation
- Food sales and promotion
- Cross-selling products and services
- Inventory Rotation
- Cash Handling
- Register operations
- Product Knowledge
- Product Displays and Showcases
- Inventory checks
- Order Discrepancy Reporting
- Interactive communication skills
- Inventory Counts
- Cooking
- Upselling
- Inventory Oversight
- Product Sampling
- Weights and Measurements
- Equipment monitoring
- Teamwork and Collaboration
- Slicer Operation
- Team Player
- Phone orders
- Cleaning and sanitation
- Problem-Solving
- Adaptability and Flexibility
- Supply Restocking
- Sandwich preparation
- Stocking and Replenishment
- Critical Thinking
- Packaging and Labeling
- Order Taking
- Basic Math
- Attention to Detail
- Multitasking and Organization
- Customer Relations
- Dishwashing
- Dependable and Cooperative
- Cleaning
- Customer Transactions
- Hard Working
- Initiate task
- Independent worker
- Self - starter
- Works without supervision
Timeline
Deli Clerk
Bashas
06.2017 - Current
No Degree - Psychology And Electrical Networking
University of Arizona
High School Diploma -
Chinle High School