Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Timeline
Generic

Bertha Bazan-Ortega

Buena Park,Ca

Summary

Multi-talented Regional Manager with experience managing business needs, including devising strategic plans, setting up promotions and overseeing human resources. Well-versed in handling multiple operational areas each day to drive business efficiency and necessary evolution.

Overview

27
27
years of professional experience

Work History

Regional Manager

Consolidated Staffing Solutions
Bellflower
10.2019 - Current
  • Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
  • Created and maintained relationships with key customers in the region.
  • Participated in job fairs throughout the year to recruit qualified candidates for open positions in the region.
  • Trained staff on product knowledge, customer service techniques, sales strategies.
  • Managed regional operations including inventory control, staffing levels, logistics, customer service.
  • Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
  • Identified new business opportunities through market research and industry trends.
  • Resolved conflicts between customers and employees within the region.
  • Ensured compliance with all applicable laws related to employment practices within the region.
  • Expanded business, developed revenue and managed market gains.
  • Maximized branch revenue by optimizing daily operations.
  • Improved individual location efficiency through effective leadership restructure.
  • Worked with direct reports to develop and implement action plans, improving operating results.

Manager

Accurate Termite & Pest Control
Gardena
01.2019 - 10.2019
  • Ran daily schedules for termite and pest departments
  • Main contact between property managers and office personnel
  • Ensured all reports for homeowners and escrow were sent out in a timely manner
  • Handled all billing and A/R for this office only
  • Held weekly and monthly meetings with upper management to discuss all accounts and to make sure our goals are being met

Branch Manager

Doctor Fume Inc
Fullerton
11.2001 - 01.2019
  • In charge of 3 offices, Bell Gardens, San Diego and Fullerton
  • In charge of hiring for office personnel, crew guys and state employees
  • Verified state licensees and and vehicle endorsements for our hazmat drivers
  • Handled change of employment paperwork with state and kept track of the hours the state licensed employees had with the agricultural department
  • Bi-weekly payroll for 40-50 employees and handled all the safety meetings and logs of the safety meetings
  • Kept logs for the vehicle maintenance and repairs for our fleets and driving hours of our employees
  • Daily billing, A/R and weekly collections

Branch Manager/Payroll Coordinator

Checkmate Staffing
La Habra
06.1999 - 10.2001
  • Coordinated job fairs, interviewed and input information in database
  • Visited customers, delivered payroll checks, checked on onsites on a daily basis
  • Helped in with the technical recruiting and placement
  • Helped in sales meetings and rolling over new accounts, getting proposals ready for our sales team

Assistant Manager

Complete Personnel
Anaheim
12.1997 - 06.1999
  • Sales calls and marketing and assisting sales meetings
  • Recruiter for both general labor and technical positions
  • Assisted in direct placement of CNC Operators, engineers, welders and office personnel
  • I was on call, on the weekends and after work to assist our customers that had 3 shifts and weekend shifts
  • Checked in our temps in the morning and after work on volume accounts
  • Created lists of available associates and gave them all pertaining information on the jobs that they would be on call for, for each account that was running late shifts and weekend shifts

Education

General High -

Valencia High School
01.1997

Skills

  • Great Organizational skills
  • Very Reliable
  • Works well with others
  • Works well with little or no
  • Magemenemt
  • International relations
  • Operational management
  • Performance Management
  • Customer and vendor relations
  • Personnel Management
  • Vendor Management
  • Staff Training and Development
  • Staff Supervision
  • Strategic Planning
  • Operations
  • New Business Development
  • Staff Management

References

— References available upon request

Languages

  • Fluent in English and Spanish

    • Accomplishments

    • Highest Financial Growth Award for the year 2021
    • Branch of the Year Award 2021

    Timeline

    Regional Manager

    Consolidated Staffing Solutions
    10.2019 - Current

    Manager

    Accurate Termite & Pest Control
    01.2019 - 10.2019

    Branch Manager

    Doctor Fume Inc
    11.2001 - 01.2019

    Branch Manager/Payroll Coordinator

    Checkmate Staffing
    06.1999 - 10.2001

    Assistant Manager

    Complete Personnel
    12.1997 - 06.1999

    General High -

    Valencia High School

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    Bertha Bazan-Ortega