Bertha Bezeazu-uh
Sunbury,OH
Summary
Goal-driven Senior Care Coordinator and Clinical Social Worker with a proven track record at OhioGuidestone and CARE Cameroon. Excelled in enhancing patient outcomes and caregiver support through innovative care coordination and effective crisis management. Skilled in healthcare regulations and exceptional communication, ensuring high-quality patient care and increased client satisfaction.
Overview
6
6
years of professional experience
Work History
Senior Care Coordinator
OhioGuidestone
12.2020 - Current
- Improved patient outcomes by closely monitoring the implementation of individualized care plans.
- Coordinated community outreach initiatives to raise awareness about available senior care services and resources.
- Increased caregiver support by organizing regular meetings, training sessions, and educational resources.
- Ensured timely access to necessary medical services by efficiently managing appointment scheduling for senior patients.
- Mentored junior care coordinators, promoting professional growth among team members.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Identified gaps in service provision and proposed innovative solutions to enhance overall quality of senior care programs.
- Evaluated program effectiveness using data-driven approaches, implementing improvements based on findings.
Clinical Social Worker
CARE Cameroon
02.2019 - 09.2020
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Streamlined case management processes by utilizing electronic health records systems for accurate documentation of client progress notes and treatment plan updates.
- Enhanced cultural competence within the agency by leading diversity training workshops for staff members.
- Mentored new social workers, providing guidance on ethical decision-making processes, best practice standards, and navigating complex clinical situations.
- Provided clinical supervision to social work interns, helping them develop their professional identity and hone their therapeutic skills.
- Contributed to the development of program policies and procedures through active participation in staff meetings and continuous quality improvement initiatives.
- Organized community outreach events aimed at increasing awareness about available mental health services and reducing the stigma associated with seeking help.
- Facilitated skill-building groups for clients, focusing on coping strategies, stress reduction techniques, and self-care practices.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Increased client satisfaction with services provided through regular follow-ups and timely adjustments to treatment plans.
Education
Bachelor of Science - Clinical Psychology
University of Dschang
Dschang, Cameroon07-2019
High School Diploma -
Sure Foundation High School
Tiko, Cameroon08-2016
Skills
- Healthcare regulations
- Home care coordination
- Client assessment
- Customer Service
- Multitasking
- Patient education and counseling
- CPR/AED
- Medical Terminology
- Crisis Management
- Public Health
- Excellent Communication skills
Hobbies
Studying, listening to gospel music and cooking are amongst the things I enjoy doing in my private time
Languages
English
Professional Working
Timeline
Senior Care Coordinator
OhioGuidestone
12.2020 - Current
Clinical Social Worker
CARE Cameroon
02.2019 - 09.2020
Bachelor of Science - Clinical Psychology
University of Dschang
High School Diploma -
Sure Foundation High School
Similar Profiles
Carlos RiveraCarlos Rivera
Peer Recovery Specialist at OhioGuidestonePeer Recovery Specialist at OhioGuidestone
Madison IncarnatoMadison Incarnato
Therapist at OhioGuidestoneTherapist at OhioGuidestone
Colin BoldinColin Boldin
Clinical Intern at OhioGuidestoneClinical Intern at OhioGuidestone
Jason C. WelchJason C. Welch
Client Relationship Consultant 3 at US BancorpClient Relationship Consultant 3 at US Bancorp
Ashleigh HarrisonAshleigh Harrison
Professional Intern at Nelsonville-York Middle SchoolProfessional Intern at Nelsonville-York Middle School