Bertha Fajardo
Santa Paula,CA
Summary
At Rubios Coastal Grill, I spearheaded budget management and operational strategies, enhancing sales and profitability. My leadership fostered strong client and vendor relationships, while my expertise in inventory control and P&L management drove financial stability. Skilled in team building and problem resolution, I significantly improved efficiency and employee performance. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs.
Overview
17
17
years of professional experience
Work History
General Manager
Rubios Costal Grill
10.2007 - 05.2024
- Managed budget implementations, employee reviews, training, schedules.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, work with budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
GRADUATED - Executive Assistant And Executive Secretary
CONALEP
INTERNATIONAL06.1997
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Time Management
Team Leadership
Staff Management
Staff training/development
Inventory Control
Staff Supervision
Customer Relationship Management
Employee Scheduling
Verbal and written communication
P&L Management
Timeline
General Manager
Rubios Costal Grill
10.2007 - 05.2024
GRADUATED - Executive Assistant And Executive Secretary
CONALEP
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