- English
Bertha Feijoo
Miami
Summary
High driven individual with 10 years of experience in the medical field, seeking growth and new opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dog Walker & Pit Sitter
Own Business
05.2024 - Current
- Managed daily walking schedules for multiple clients, ensuring timely and reliable services.
- Provided attentive care to dogs, including feeding, grooming, and administering medications as needed.
- Established strong relationships with clients through effective communication and regular updates on pet activities.
- Implemented safety protocols during walks to ensure well-being of pets in diverse environments.
- Adapted quickly to changing client needs and special requests, enhancing customer satisfaction.
Pediatric Surgical Coordinator
University of Miami Miller School of Medicine
10.2024 - Current
- Coordinated surgical schedules, optimizing patient flow and resource allocation for multiple procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Collaborated with surgical teams to ensure seamless communication and preparation for procedures.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
House keeping
Life time
12.2023 - 10.2024
- Enhanced guest satisfaction by delivering impeccable housekeeping services and maintaining a clean, welcoming environment.
- Skilled at working independently and collaboratively in a team environment.
Patient scheduler 3
The University of Miami Miller school of Medicine
08.2023
- Coordinate cardiology appointments, ensuring timely scheduling for over 50 patients weekly.
- Communicate with doctors' offices via fax and email to obtain necessary orders and scripts.
- Improve patient satisfaction by efficiently managing appointment rescheduling and follow-ups.
Supervisor/ Medical Assistant
Marimon Pediatrics
12.2022 - 07.2023
- Coordinated meetings to align office and patient goals, enhancing team communication and efficiency.
- Managed inventory for office supplies and vaccines, ensuring optimal stock levels and reducing shortages.
- Triaged patients, recorded vitals, and assisted in patient care, improving clinical workflow and patient satisfaction.
- Accurately documented doctor notes, supporting efficient patient record management.
- Performed phlebotomy and specimen collection, ensuring timely and accurate lab processing.
- Administered vaccines and maintained patient data, contributing to comprehensive patient care.
- Maintained and sanitized patient rooms, ensuring a clean and safe environment.
Health Insurance Advisor
Usha
09.2021 - 10.2022
- Advise clients on optimal health insurance plans, ensuring tailored solutions and high satisfaction.
- Coordinate with customer service to resolve client issues promptly, enhancing client retention.
- Participate in product and service meetings to stay updated and improve advisory skills.
Medical assistant
Bowes Dermatology
01.2015 - 07.2021
- Record patient vital signs and address concerns, ensuring accurate documentation and patient comfort.
- Assist in minor surgeries and cosmetic procedures, enhancing procedural efficiency and patient outcomes.
- Draw blood for cosmetic treatments, maintaining high standards of safety and accuracy.
- Prepare patients for procedures and provide clear post-care instructions, improving recovery experiences.
- Maintain clean and well-stocked rooms, ensuring a sterile and organized environment.
Education
High School -
Miami Sunset High
05.2010
Skills
- Team Collaboration
- Organizational Skills
- Multitasking
- Conflict Resolution
- Leadership
- Sales Strategies
- Inventory Control
- Service Excellence
- Health Administration
- Housekeeping excellence
Certification
- Phlebotomy Technician
- Notary Public
- Licensed Healthcare Advisor
LANGUAGES
- Spanish
Timeline
Pediatric Surgical Coordinator
University of Miami Miller School of Medicine
10.2024 - Current
Dog Walker & Pit Sitter
Own Business
05.2024 - Current
House keeping
Life time
12.2023 - 10.2024
Patient scheduler 3
The University of Miami Miller school of Medicine
08.2023
Supervisor/ Medical Assistant
Marimon Pediatrics
12.2022 - 07.2023
Health Insurance Advisor
Usha
09.2021 - 10.2022
Medical assistant
Bowes Dermatology
01.2015 - 07.2021
High School -
Miami Sunset High
Similar Profiles
Mahmoud AlttanayebMahmoud Alttanayeb
Hospitality Consultant at Own BusinessHospitality Consultant at Own Business
Mark WilliamsonMark Williamson
Self Emplooyed at Own BusinessSelf Emplooyed at Own Business
Eric MitzkovitzEric Mitzkovitz
Owner of American Specialty Window and Door at Own BusinessOwner of American Specialty Window and Door at Own Business
Talha KhanTalha Khan
FLAWLESS at Own BusinessFLAWLESS at Own Business
AGUSTINA ROSSATOAGUSTINA ROSSATO
Paralegal at The Berman Group - Fully RemoteParalegal at The Berman Group - Fully Remote