Bertha Gomez
5109 1/2 Compton Avenue ,CA
Summary
Diligent with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
5
5
years of professional experience
Work History
Receptionist
Dr. Chai MD
01.2023 - 11.2023
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
Shipping and Receiving Clerk
J & J Snack Foods Inc.
11.2020 - 06.2021
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Machine Operator
Caplugs
01.2020 - 12.2020
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Quickly shut down equipment in emergency situations following protocols.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Complied with company and OSHA safety rules and regulations.
Referral Clerk
T.H.E. Health And Wellness Centers
01.2019 - 04.2019
- Supported healthcare team efficiency by promptly distributing relevant medical records to appropriate parties upon request.
- Assisted in maintaining up-to-date provider directories, enabling efficient navigation of available specialists within the network for streamlined referral management.
- Increased patient engagement by providing clear instructions for appointment preparation, including necessary paperwork and testing requirements.
- Maintained detailed records of patient referrals, ensuring accurate tracking and follow-up for optimal care coordination.
- This was a payed internship that allowed me to grow my typing skills, people skills , and lastly my organizationl skills
Education
High School Diploma -
Synergy Quantum Academy
300 E 53rd St Los Angeles CA 9001106-2018
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Appointment scheduling
- Multi-line telephone operation
- Calendar management
- Attention to detail
- Multitasking and prioritization
- Punctual and reliable
- Microsoft office
- Greeting and seating clients
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Dr. Chai MD
01.2023 - 11.2023
Shipping and Receiving Clerk
J & J Snack Foods Inc.
11.2020 - 06.2021
Machine Operator
Caplugs
01.2020 - 12.2020
Referral Clerk
T.H.E. Health And Wellness Centers
01.2019 - 04.2019
High School Diploma -
Synergy Quantum Academy
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