Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
SalesAssociate
Bertha Leyva

Bertha Leyva

Restaurant And Cleaning Business Owner
Bend,OR

Summary

Enterprising Job Title successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in Type industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Owner/Operator

Tortilleria Reyes Llc
Bend, OR
08.2019 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Trained and motivated employees to perform daily business functions.
  • Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Maximized load safety by balancing, securing, and weighing products.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.

Owner/Operator

Queen B’s Cleanliness
Bend, OR
10.2018 - 12.2022
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Trained and motivated employees to perform daily business functions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Care Assistant

Helping Hands Adult Care Home
Bend, OR
07.2015 - 08.2019
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Monitored and assisted residents through individual service plans.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Education

Business

COCC
Bend, OR
02.2008 - 07.2010

Skills

Sales negotiation

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning

Timeline

Owner/Operator

Tortilleria Reyes Llc
08.2019 - Current

Owner/Operator

Queen B’s Cleanliness
10.2018 - 12.2022

Care Assistant

Helping Hands Adult Care Home
07.2015 - 08.2019

Business

COCC
02.2008 - 07.2010

Similar Profiles

CREATE PROFILE
Bertha LeyvaRestaurant And Cleaning Business Owner