BERTHA LYNN BROWN
Lancaster,PA
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
26
26
years of professional experience
Work History
Prep Chef/Cold kitchen Manger
Meals on Wheels
Lancaster, PA
04.2019 - Current
- Managing and training volunteers
- Cooked food following specific measurements and recipes.
- Offers support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Improved overall kitchen efficiency through [helping to rearrange the kitchen, moving pots and pans to make it more efficient moving prep tablets etc.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Training and development of new volunteers
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Sliced meats to prepare for making sandwiches, salad and different types of spreads for the next day.
- Completed more than 450 orders each shift with focus on quality and efficiency.
Quality Control Inspector
QVC
Lancaster, PA
12.2012 - 04.2019
- Developed and implemented best practices for defect prevention and continuous improvement.
- Used specialized tools to take precise measurements of various aspects of samples.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Performed detailed analysis on 40% of products.
- Wrote detailed reports outlining performance, quality and defect rates.
- Maintained strong knowledge by participating in workshops and attending regular training.
- Completed non-destructive tests and visual inspections continuously.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Exception Processor
QVC
Lancaster, PA
11.2004 - 12.2011
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collaborated in development of computer procedures.
Material Handler
QVC
Lancaster, PA
01.2001 - 01.2003
- Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
- Braced, padded and supported shipments to prevent shifting and damage.
- Transported more than materials pallets between storage and production areas each day.
- Resolved conveyor system issues by clearing jams and blockages.
- Disposed of debris and hazardous materials properly.
- Ordered and replaced warehouse supplies, stock and hand tools.
Hand Packer
QVC
Lancaster, PA
09.1999 - 12.2000
- Improved customer satisfaction by finding creative solutions to problems.
- Accepted, processed and filled orders quickly and accurately.
- Assembled and prepared cartons, crates and containers to protect materials during shipment.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Efficiently pack items, maintaining consistency to meet fulfillment deadlines.
- Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
- Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
- Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
- Operated hand trucks, pallet jacks and forklifts to move materials.
Education
Culinary Arts
Auguste Escoffier School of Culinary Arts
Austin, TXSome College (No Degree) - Hotel And Motel Management
Ivy Tech Community College of Indiana
Indianapolis, INSkills
Inventory management
Cleaning and sanitizing methods
Vendor relationships
Team training
Food preparation techniques
Portion and cost control
Meal preparation
Cleaning and sanitation
Kitchen equipment and tools
Timeline
Prep Chef/Cold kitchen Manger
Meals on Wheels
04.2019 - Current
Quality Control Inspector
QVC
12.2012 - 04.2019
Exception Processor
QVC
11.2004 - 12.2011
Material Handler
QVC
01.2001 - 01.2003
Hand Packer
QVC
09.1999 - 12.2000
Culinary Arts
Auguste Escoffier School of Culinary Arts
Some College (No Degree) - Hotel And Motel Management
Ivy Tech Community College of Indiana