BERTHA LYNN BROWN
Lancaster,PA
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
26
26
years of professional experience
Work History
Prep Chef/Cold kitchen Manger
Meals on Wheels
04.2019 - Current
- Managing and training volunteers
- Cooked food following specific measurements and recipes.
- Offers support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Improved overall kitchen efficiency through [helping to rearrange the kitchen, moving pots and pans to make it more efficient moving prep tablets etc.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Training and development of new volunteers
- Rotated stock items and ingredients to maintain efficiency and freshness.
- Sliced meats to prepare for making sandwiches, salad and different types of spreads for the next day.
- Completed more than 450 orders each shift with focus on quality and efficiency.
Quality Control Inspector
QVC
12.2012 - 04.2019
- Developed and implemented best practices for defect prevention and continuous improvement.
- Used specialized tools to take precise measurements of various aspects of samples.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Performed detailed analysis on 40% of products.
- Wrote detailed reports outlining performance, quality and defect rates.
- Maintained strong knowledge by participating in workshops and attending regular training.
- Completed non-destructive tests and visual inspections continuously.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Exception Processor
QVC
11.2004 - 12.2011
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collaborated in development of computer procedures.
Material Handler
QVC
01.2001 - 01.2003
- Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
- Braced, padded and supported shipments to prevent shifting and damage.
- Transported more than materials pallets between storage and production areas each day.
- Resolved conveyor system issues by clearing jams and blockages.
- Disposed of debris and hazardous materials properly.
- Ordered and replaced warehouse supplies, stock and hand tools.
Hand Packer
QVC
09.1999 - 12.2000
- Improved customer satisfaction by finding creative solutions to problems.
- Accepted, processed and filled orders quickly and accurately.
- Assembled and prepared cartons, crates and containers to protect materials during shipment.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Efficiently pack items, maintaining consistency to meet fulfillment deadlines.
- Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
- Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
- Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
- Operated hand trucks, pallet jacks and forklifts to move materials.
Education
Culinary Arts
Auguste Escoffier School of Culinary Arts
Austin, TXSome College (No Degree) - Hotel And Motel Management
Ivy Tech Community College of Indiana
Indianapolis, INSkills
Inventory management
Timeline
Prep Chef/Cold kitchen Manger
Meals on Wheels
04.2019 - Current
Quality Control Inspector
QVC
12.2012 - 04.2019
Exception Processor
QVC
11.2004 - 12.2011
Material Handler
QVC
01.2001 - 01.2003
Hand Packer
QVC
09.1999 - 12.2000
Culinary Arts
Auguste Escoffier School of Culinary Arts
Some College (No Degree) - Hotel And Motel Management
Ivy Tech Community College of Indiana