Overview
Summary
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Bertha Mitchell

Rowland,NC

Overview

2025
2025
years of professional experience
1
1
Certification

Summary

Dedicated Nurse Aide with extensive experience at Aging Outreach Services, skilled in patient monitoring and compassionate care. Proven ability to enhance patient comfort and independence while maintaining strict infection control protocols. A reliable team player, adept at collaborating with healthcare teams to develop personalized care plans and improve patient outcomes.

Work History

Nurse Aide

Aging Outreach Services
  • Assisted patients with daily living activities to promote independence and comfort.
  • Monitored patient vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness and organization of patient areas to ensure a safe environment.
  • Supported healthcare team by preparing supplies and equipment for medical procedures.
  • Documented patient care activities accurately in electronic health records for continuity of care.
  • Communicated effectively with patients and families to address concerns and provide updates.
  • Collaborated with interdisciplinary teams to develop personalized care plans for residents.
  • Trained new staff on proper caregiving techniques and safety protocols to enhance service quality.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
  • Facilitated seamless transitions between shifts by delivering thorough reports on patients'' status at shift handover meetings.
  • Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
  • Assisted with patient transfer and ambulation.
  • Scheduled and accompanied client to medical appointments.
  • Kept accurate records of patients' care, condition, and progress.
  • Maintained strict infection control protocols while performing wound care, catheter care, and other medical procedures.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Promoted patient safety by closely monitoring vitals, reporting abnormal findings to nursing staff, and administering medications as directed.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.

Nurse Aide

Public Schools Of Robeson County
02.2022 - 06.2024

Worked as a nurse assistant for the public school district. I kept and filed records of students and patients. I maintained Covid patients and kept accurate records and kept a safe environment for students and staff members. I contacted parents and worked closely to ensure that they were aware of the situation and reported to the registered nurse daily. I kept records of students who needed immunization records and students that need regular medical care and medication.

Office Manager

Primary Health Choice
2015 - 12.2021
  • Enhanced staff communication to facilitate smoother operations.
  • Managed scheduling and coordination of appointments for healthcare providers, ensuring optimal patient flow.
  • Developed and maintained filing systems for medical records, enhancing accessibility and compliance with regulations.
  • Coordinated supply inventory management, ensuring timely reordering of essential office and medical supplies.
  • Implemented new software tools to improve data entry accuracy and reporting capabilities within the office.
  • Led training sessions for administrative staff on best practices in office management and patient interaction protocols.
  • Oversaw daily operations, identifying areas for process improvement to increase overall productivity of the team.
  • Collaborated with cross-functional teams to develop policies that support organizational goals and enhance patient care services.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Education

Massage Therapy - Massage Therapy

Miller-Motte Technical College
NC

Associate Science

Robeson Community College
Lumberton, NC

High School Diploma - General Education

South Robeson High
Rowland, NC
06.1992

Skills

  • Compassionate caregiver
  • Reliable team player
  • Patient monitoring
  • Dressing assistance
  • Compassionate
  • Infection control
  • Transfer techniques
  • Feeding assistance
  • Vital signs monitoring
  • Reliable transportation
  • Valid state driver's license
  • Adaptable
  • Basic housekeeping
  • Pediatric care
  • Companionship and emotional support
  • Medication administration
  • Patient-focused care
  • Medical terminology
  • Bathing assistance
  • Oral hygiene
  • HIPAA
  • End-of-life care
  • Client transportation
  • Patient care
  • Colostomy care
  • Geriatric care
  • Trustworthy companion
  • Ambulation assistance
  • Records management
  • Compassionate care
  • Pain control
  • Palliative care
  • Positioning patients
  • Basic life support
  • Blood glucose testing
  • Wound care
  • Feeding assistance expert
  • Tracheostomy care
  • Mental health support
  • Wound care specialist
  • Mobility support
  • Urinary catheter care
  • Specimen collection
  • Patient education
  • General housekeeping
  • Emergency response
  • Catheter change and preparation
  • Dementia and Alzheimer's care
  • Oxygen therapy
  • Respiratory equipment training
  • Confidentiality
  • Calm and level-headed under duress
  • Vitals tracking
  • Quick problem solver
  • Companionship
  • Range of motion exercises
  • Admissions assistance
  • Toileting assistance
  • Documentation expert
  • Supporting personal needs
  • Direct patient care
  • HIPAA compliance
  • Bedside manner
  • Activity planning
  • Mobility assistance
  • Patient management
  • Quality assurance
  • Light housekeeping
  • Documenting behaviors
  • Patient relationship building
  • Patient assessments
  • Condition monitoring
  • Conducting intakes
  • Recording vital signs

Accomplishments

I have a nurse assistant Certification

I also have a psychiatric technician certification

I have a massage diploma

I have medical office certification

Affiliations

I affiliate with a local church that has taught me about diginity and love and respect for others and how to make a difference in a person’s life without any judgement .

Certification

Nurse assistant

Psychiatric technician

Medical assistant

Massage therapy

CPR certification

Languages

English
Elementary

Timeline

Nurse Aide

Public Schools Of Robeson County
02.2022 - 06.2024

Nurse Aide

Aging Outreach Services

Office Manager

Primary Health Choice
2015 - 12.2021

Massage Therapy - Massage Therapy

Miller-Motte Technical College

Associate Science

Robeson Community College

High School Diploma - General Education

South Robeson High
Bertha Mitchell