Bertha Muratalla
Plant City,FL
Summary
Dynamic educator and skilled communicator with a proven track record at Polk County School District, adept in classroom management and lesson planning. Leveraged technology to enhance learning, achieving significant progress in student engagement. Excelled in creating inclusive environments and fostering parent-teacher partnerships, contributing to a supportive and effective educational setting.
Overview
8
8
years of professional experience
Work History
Classroom Teacher
Polk County School District
Lakeland, FL
06.2021 - Current
- Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
- Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
- Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
- Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Administered quizzes and tests to assess student understanding of material.
- Mentored new teachers entering the profession and provided constructive feedback on their teaching methods, promoting growth within the school community.
- Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Bartender
Applebee's Neighborhood Grill & Bar
Lakeland, FL
12.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Bachelor of Science - Social Studies
University of South Florida
Tampa, FL12-2020
Associate of Arts - Secondary Education
Hillsborough Community College
Tampa, FL06-2018
Skills
- Classroom management
- Parent-teacher communication
- Lesson planning
- Technology integration
- Test administration
- Standardized testing
- Social studies instruction
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Classroom Teacher
Polk County School District
06.2021 - Current
Bartender
Applebee's Neighborhood Grill & Bar
12.2016 - Current
Bachelor of Science - Social Studies
University of South Florida
Associate of Arts - Secondary Education
Hillsborough Community College