Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bertha Richardson

Helena,AR

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Key Holder Supervisor

Dollar General
05.2023 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.

Package Handler

Fed Ex Ground
03.2020 - 09.2020
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Office Manager

B&J Enterprise
04.2010 - 12.2014
  • I was responsible for managing the office area, keeping up with loading tickets, as well as handling multiple phone calls from brokers
  • I served as liaison between truck drivers and area farmers
  • I also utilized my computer skills, becoming proficient in Microsoft Word and navigating between screens, among other computer tasks
  • Dealing with vendors and brokers, I had to have a strong background in customer service relations as well.

Front Desk Receptionist

Jones Realty
06.2005 - 09.2007
  • Responsible for answering telephone, taking messages, and typing up rental contracts.

Education

Diploma in General -

Central High School
West Helena, AR
01.1988

Skills

  • Office Management
  • Bookkeeping
  • Personal Assistant Experience
  • Store operations
  • Customer Service
  • Cash Handling
  • Accounting
  • Microsoft Outlook

Certification

Servesafe certification

Timeline

Key Holder Supervisor

Dollar General
05.2023 - Current

Package Handler

Fed Ex Ground
03.2020 - 09.2020

Office Manager

B&J Enterprise
04.2010 - 12.2014

Front Desk Receptionist

Jones Realty
06.2005 - 09.2007

Diploma in General -

Central High School

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Bertha Richardson