Bertha Richardson
Helena,AR
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Key Holder Supervisor
Dollar General
373 Hwy. 49 P.O. Box 552 Marvell, Arkansas 72366
05.2023 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Package Handler
Fed Ex Ground
8505 Nail Road Olive Branch , Mississippi 38654
03.2020 - 09.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Office Manager
B&J Enterprise
Helena, AR
04.2010 - 12.2014
- I was responsible for managing the office area, keeping up with loading tickets, as well as handling multiple phone calls from brokers
- I served as liaison between truck drivers and area farmers
- I also utilized my computer skills, becoming proficient in Microsoft Word and navigating between screens, among other computer tasks
- Dealing with vendors and brokers, I had to have a strong background in customer service relations as well.
Front Desk Receptionist
Jones Realty
Helena, AR
06.2005 - 09.2007
- Responsible for answering telephone, taking messages, and typing up rental contracts.
Education
Diploma in General -
Central High School
West Helena, AR01.1988
Skills
- Office Management
- Bookkeeping
- Personal Assistant Experience
- Store operations
- Customer Service
- Cash Handling
- Accounting
- Microsoft Outlook
Certification
Servesafe certification
Timeline
Key Holder Supervisor
Dollar General
05.2023 - Current
Package Handler
Fed Ex Ground
03.2020 - 09.2020
Office Manager
B&J Enterprise
04.2010 - 12.2014
Front Desk Receptionist
Jones Realty
06.2005 - 09.2007
Diploma in General -
Central High School