Bertha Spence
RIVERDALE,GA
Summary
Dedicated Community Living Support Aide at Esther Angel Homecare, LLC, skilled in personal care assistance and recreational activities. Enhanced client well-being through tailored support plans and effective communication. Known for reliability and attention to detail, ensuring comfort and dignity while fostering social engagement. Committed to maintaining safety and confidentiality.
Overview
7
7
years of professional experience
Work History
Community Living Support Aide
Esther Angel Homecare, LLC
02.2025 - Current
- Coordinated recreational activities that catered to individual interests while promoting socialization among peers.
- Assisted clients with personal care tasks, ensuring their comfort and dignity were maintained.
- Improved overall quality of life for clients by actively seeking feedback from them regarding any adjustments needed within their support plan.
- Adapted communication styles based on each client''s unique learning style or preferred method of expression.
- Maintained client confidentiality by adhering to HIPAA regulations, ensuring that sensitive information was protected at all times.
Aide
MDC Healthcare
02.2024 - Current
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
Locksmith
A Reliable Keys, Inc
01.2018 - 02.2025
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Used key cutting machines to duplicate or cut new keys.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
- Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
- Enhanced client satisfaction by providing prompt, professional service in emergency situations.
- Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
- Built strong relationships with suppliers leading to timely delivery of quality materials at competitive prices.
- Used devices to open door locks without keys.
Education
GED -
Mitchell County High School
102 Harney Street Camillia Georgia Associate of Arts - Secretarial/Business
Albany Area Techinical School
Albany Georgia 31702Skills
- Safety awareness
- Meal planning and preparation
- Positive reinforcement
- Boundaries establishment
- Personal care assistance
- Recreational activities
- Attention to detail
- Problem-solving abilities
- Reliability
Timeline
Community Living Support Aide
Esther Angel Homecare, LLC
02.2025 - Current
Aide
MDC Healthcare
02.2024 - Current
Locksmith
A Reliable Keys, Inc
01.2018 - 02.2025
GED -
Mitchell County High School
Associate of Arts - Secretarial/Business
Albany Area Techinical School
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