Bertha Villanueva
Shannon Medical Center
SANANGELO,TX
2
Languages
1
Certification
2
years of professional experience
Dedicated Patient Care Technician with strong skills in vital signs monitoring, patient care and patient observation. Committed to maintaining HIPAA compliance.
Unit Clerk with strong organizational and multitasking skills in fast-paced medical care setting. Experienced in answering phones, sending faxes and patient scheduling with focus on accuracy and confidentiality. Looking to transition into new field with experience in patient interactions. Willing to learn and grow in a clinical setting. Contributes a basic understanding in medical terminology and healthcare protocols.
Work History
Patient Care Tech, Unit Secretary
1 Year 11 Months- Monitored vital signs and documented changes in patient conditions for timely medical interventions.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Supported patients with daily activities, promoting independence and enhancing overall well-being.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Provided information for patient admissions and discharges to foster timely processing.
Education
Certificate of Technical Studies - Pharmacy Technician
No Degree - Medical Billing And Coding
Certificate of Technical Studies - Certified EKG Technician
GED
Skills
Vital signs monitoring
BLS certification
Professional bedside manner
Patient observation
Incoming call reception
Appointment scheduling
HIPAA compliance
Unit secretary training
Certification
- CET - EKG Technician
- Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Tech, Unit Secretary
Shannon Medical Center
09.2024 - CurrentRead More
Howard College
No Degree from Medical Billing And Coding
Read More
Howard College
Certificate of Technical Studies from Pharmacy Technician
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Howard College
Certificate of Technical Studies from Certified EKG Technician
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Del Rio Training Center
GED
Read More