Bertha Lydia Campbell

• 'Managed approximately 40-60 incoming calls, emails and faxes per day in a practice with a total census of 960 patients, 146 in active treatment.
• Coordinated comprehensive care plans for oncology patients in outpatient and infusion settings, ensuring tailored treatment pathways and improved patient outcomes
• Collaborated with physicians, infusion nurses, pharmacy, and support services, enhancing interdisciplinary communication and patient care delivery
• Triage patient calls, assess symptoms, and intervene to reduce avoidable ED visits and admissions
• Provided patient education and follow-up coordination to ensure continuity of care and support patient self-management across various settings
• Ensure accurate documentation and compliance with clinical protocols

Administered outpatient chemotherapy and specialty infusions to 7-12 patients per day

• Monitored patient response and coordinated follow-up care to optimize treatment outcomes
• Educated patients on treatment plans and symptom management to empower self-care and enhance adherence

• Delivered comprehensive end of life nursing care in an inpatient hospice care unit, managing complex symptom control, pain management, and psychosocial support.
• Collaborated with physicians, social workers, chaplains, and interdisciplinary team members to develop and implement individualized care plans.
• Provided patient and family education, facilitated goals of care discussions, and ensured compliance with hospice regulations while promoting comfort, dignity, and quality of life.
• Served as weekend supervisor for 3 hospice care centers providing leadership and operational oversight for nursing staff and patient care services. Collaborated with physicians and healthcare professionals to promote optimal patient outcomes and ensure continuity of care

• Conducted patient assessments and developed individualized care plans
• Liaised between patients, families, physicians, and interdisciplinary teams to coordinate comprehensive care
• Managed Managed approximately 30 incoming calls, emails and faxes per day from customers.' caseload in home and facility settings, ensuring tailored support for patient needs
• Ensured compliance with regulatory and documentation standards, maintaining high quality of care

Coordinated with hospital teams to ensure seamless transitions of care for approximately 8-13 patients per day

• Facilitated discharge planning to align with patient-centered goals
• Assessed hospitalized patients for hospice eligibility

Led charge nurse responsibilities on a 16 bed in patient comfort care unit for high-acuity patients, ensuring optimal patient comfort and safety

• Collaborated with interdisciplinary teams to enhance care quality and achieve positive patient outcomes
• Coordinated end-of-life care across inpatient and community settings to support patient dignity and family needs