Bertha Melissa Medrano
Donna,TX
Summary
. Patient-focused CNA with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA/PCT Preceptor
Weslaco Regional Rehab Hospital
06.2019 - Current
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
PBX Operator
Weslaco Regional Rehabi Hospital
04.2019 - 04.2020
- Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
- Trained and mentored new PBX operations employees.
- Enhanced communication between departments by promptly transferring calls and providing accurate information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Caregiver
Santa Fe Health Care
06.2016 - 05.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Implemented targeted interventions to support children and adults with special needs or behavioral challenges within the care
Cashier
Dollar General Store
04.2016 - 05.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Donna High School
Donna, TX06.2014
Skills
- Wound care
- PCT preceptor
- Nursing home / Rehab experience
- Bilingual
- Front desk customer service
- childcare
- CPR certification
Certification
- CNA - Certified Nurse Assistant
- CPR
Languages
English
Full Professional
Spanish
Full Professional
Timeline
CNA/PCT Preceptor
Weslaco Regional Rehab Hospital
06.2019 - Current
PBX Operator
Weslaco Regional Rehabi Hospital
04.2019 - 04.2020
Caregiver
Santa Fe Health Care
06.2016 - 05.2019
Cashier
Dollar General Store
04.2016 - 05.2017
High School Diploma -
Donna High School
- CNA - Certified Nurse Assistant
- CPR
Similar Profiles
SARA TOVARSARA TOVAR
Patient Care Advocate at Memorial Hermann Southwest HospitalPatient Care Advocate at Memorial Hermann Southwest Hospital
Vanessa TrevinoVanessa Trevino
CRRN/House Supervisor at New Braunfels Regional Rehab HospitalCRRN/House Supervisor at New Braunfels Regional Rehab Hospital
Felipe Galvan MSN,RN,CRRNFelipe Galvan MSN,RN,CRRN
Nursing House Supervisor at Weslaco Rehabilitation HospitalNursing House Supervisor at Weslaco Rehabilitation Hospital