Berthenis Hudson
Brunswick,GA
Summary
Adept at enhancing guest satisfaction and streamlining housekeeping operations, I leveraged teamwork and deep cleaning expertise at Southeast Regional Health Systems to significantly improve cleanliness standards. My proactive approach in chemical handling and guest relations led to a notable increase in guest satisfaction scores, demonstrating my commitment to excellence and efficiency in both individual and collaborative settings.
Overview
9
9
years of professional experience
Work History
Housekeeper
Southeast Regional Health Systems
01.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Returned emptied garbage receptacles to proper locations.
Palletizer Operator
Rich's Products
02.2016 - 03.2019
- Troubleshot equipment malfunctions promptly, ensuring minimal disruption to production schedules.
- Played a critical role in maintaining overall production timelines by consistently meeting or exceeding performance targets and expectations.
- Demonstrated strong attention to detail while overseeing the assembly of boxes or trays prior to palletizing operations, ensuring consistent results across all packaged items.
- Enhanced production efficiency by maintaining and operating palletizing equipment properly.
- Collaborated with team members to optimize workflow and improve overall productivity.
- Assisted in training new Palletizer Operators, sharing expert knowledge to enhance their skills and performance.
- Ensured product quality by inspecting finished products before packaging and shipping.
- Operated forklifts safely when necessary, assisting in moving palletized products throughout the facility as required.
- Adapted quickly to changing production requirements, demonstrating flexibility when switching between tasks or responsibilities.
- Maintained a clean and safe work environment, adhering to strict safety protocols during operation of machinery.
- Reduced downtime through performing routine maintenance checks and addressing issues in a timely manner.
- Minimized product damage by carefully adjusting palletizing equipment settings for various product types.
- Supported smooth transitions between shifts by providing thorough handoff communication with incoming operators regarding any ongoing issues or concerns related to machinery or processes.
- Coordinated with warehouse staff to ensure proper storage and transportation of palletized goods, reducing potential damages or delays in delivery.
- Maximized capacity utilization by efficiently monitoring palletizer machine operation and making necessary adjustments as needed.
- Increased accuracy of shipments, carefully verifying orders against inventory lists before palletizing.
- Optimized space utilization within storage area by designing and implementing effective pallet stacking patterns.
- Enhanced production line efficiency by meticulously organizing pallets and products according to weight and size specifications.
- Reduced operational costs by identifying and rectifying inefficiencies in palletizing process.
- Ensured compliance with health and safety regulations, conducting regular checks and balances on machinery and work environment.
- Improved product tracking by introducing more reliable system for labeling and documentation of palletized goods.
- Improved workplace safety with implementation of updated safety protocols and training sessions.
- Minimized manual handling risks by effectively using mechanical lifting aids for heavy or awkward loads.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma - Science
Glynn Academy
Mansfield St 06.1983
Skills
Teamwork
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceTimeline
Housekeeper
Southeast Regional Health Systems
01.2022 - Current
Palletizer Operator
Rich's Products
02.2016 - 03.2019
High School Diploma - Science
Glynn Academy
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