Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

BERTHONY CANGE

Queens,NY

Summary

Dynamic multidisciplinary professional with extensive experience in graphic design, apparel production, sales support, project management, and technical customer service. Expertise in guiding clients from concept to completion while effectively managing timelines and production workflows to deliver high-quality visual and physical products. Proficient in Adobe Creative Suite, with nearly two decades of hands-on design experience. Recognized for exceptional communication and organizational skills, demonstrating a proven ability to navigate seamlessly between creative, operational, and client-facing roles.

Overview

10
10
years of professional experience

Work History

Technical Support Representative (Video Repair)

Spectrum
03.2025 - Current
  • Troubleshoot residential video and TV service issues using structured diagnostics and service tools.
  • Guide customers through clear, step-by-step solutions while maintaining professionalism and empathy.
  • Accurately document troubleshooting steps, resolutions, and follow-ups to ensure service continuity.
  • Escalate complex technical issues appropriately while maintaining ownership of the customer experience.
  • Translate technical information into easy-to-understand language for nontechnical users.

Graphic Designer / Sales Associate / Project Manager

BCCO NYC
08.2017 - 06.2022
  • Served as primary point of contact for clients ranging from independent brands to large corporations, including hundreds of Dagne Dover custom made bags, Victoria's Secret with over 10k products in one order, and Fashion Week clientele.
  • Consulted with clients in person and via email to define project scope, timelines, and production requirements.
  • Created apparel mockups and production-ready graphics using Adobe Illustrator, Photoshop, and InDesign.
  • Managed full project lifecycle from concept through delivery, including garment sourcing, wholesale orders, and production specifications.
  • Coordinated with in-house and outsourced production teams to ensure quality control and timely completion.
  • Oversaw timelines, budgets, and resources while supervising associates across multiple concurrent projects.
  • Ensured final products met approved designs and were delivered according to agreed schedules.

Head of Illustration & Design Associate

58th Studios
06.2016 - 10.2024
  • Led illustration and graphic design direction across multiple projects and client deliverables.
  • Created apparel graphics, visual assets, and production-ready designs using Adobe Illustrator and Photoshop .
  • Collaborated with creative leads, production teams, and clients to ensure brand consistency and project accuracy.
  • Supported end-to-end workflows from concept development through final production assets.
  • Created apparel mockups and production-ready graphics using Adobe Illustrator, Photoshop, and InDesign .
  • Managed full project lifecycle from concept through delivery, including garment sourcing, wholesale orders, and production specifications.
  • Coordinated with in-house and outsourced production teams to ensure quality control and timely completion.
  • Oversaw timelines, budgets, and resources while supervising associates across multiple concurrent projects.
  • Ensured final products met approved designs and were delivered according to agreed schedules.

Head of Graphic Design & Production

From The Arxhives
03.2021 - 10.2024
  • Oversaw graphic design and production operations for apparel and visual projects.
  • Developed mockups, layouts, and production specifications for garments and branded materials.
  • Managed production timelines and coordinated with vendors to ensure on-time delivery and quality standards.
  • Served as a key creative and operational decision-maker across design and manufacturing stages.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Job Coach

Goodwill NYNJ
09.2022 - 10.2024
  • Supported clients in maintaining employment by addressing performance, communication, and workplace challenges.
  • Created and maintained detailed case notes, action plans, and progress documentation.
  • Collaborated with employers to resolve issues and implement accommodations when needed.
  • Proactively identified risks to job retention and implemented strategies to reduce program terminations.

Education

Bachelor of Arts - Fine Arts

Queens College, City University of New York (CUNY)
Flushing, NY
06.2027

Bachelor of Science - Philosophy

Queens College
Flushing, NY
06.2027

Skills

  • Apparel Graphic Design & Production
  • Client Consultation & Sales Support
  • Project & Production Management
  • Adobe Illustrator
  • Photoshop
  • InDesign
  • After Effects
  • Premiere Pro
  • Apparel Mockups & Print-Ready Files
  • Vendor & Production Coordination
  • Timeline, Budget & Resource Management
  • Documentation & Process Oversight

Accomplishments

    JAHNKOY x Puma

    Production Training Lead (Collaboration Project)

    2020

  • Led production training and workflow onboarding for the JAHNKOY x Puma collaboration , ensuring alignment with brand standards and production requirements.
  • Coordinated with creative and production teams to translate design intent into executable production processes.
  • Supported quality control and consistency across manufacturing stages during collaboration rollout.
  • World War 3 Illustrated — Issue #45

    Contributing Illustrator / Graphic Artist

    2013

  • Contributed illustration and graphic work for World War 3 Illustrated, Issue #45 , collaborating with Peter Kuper and Seth Tobocman .
  • Developed visual content aligned with the publication's editorial tone, narrative direction, and print specifications.
  • Worked within established artistic guidelines while maintaining originality and clarity in visual storytelling.
  • Prepared final artwork suitable for print publication.

Timeline

Technical Support Representative (Video Repair)

Spectrum
03.2025 - Current

Job Coach

Goodwill NYNJ
09.2022 - 10.2024

Head of Graphic Design & Production

From The Arxhives
03.2021 - 10.2024

Graphic Designer / Sales Associate / Project Manager

BCCO NYC
08.2017 - 06.2022

Head of Illustration & Design Associate

58th Studios
06.2016 - 10.2024

Bachelor of Arts - Fine Arts

Queens College, City University of New York (CUNY)

Bachelor of Science - Philosophy

Queens College
BERTHONY CANGE