Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bertin Bravo

Jamaica

Summary

Dedicated maintenance professional with a proven track record at 200 W108st Housing Corp., excelling in building upkeep and tenant satisfaction. Skilled in minor repairs and team supervision, I effectively managed maintenance requests, enhancing safety and cleanliness while fostering a collaborative environment. Committed to quality service and efficient problem-solving. The previous building superintendent did not hesitate to leave me in charge of the property and staff in the case he had to step out of the building, for personal or emergency reasons.

Overview

18
18
years of professional experience

Work History

Building Maintenance Worker

200 W108st Housing Corp.
02.2015 - Current
  • Improved building safety by conducting regular inspections and addressing potential hazards promptly.
  • Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
  • Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
  • Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Provided training to new hires on proper maintenance procedures, fostering teamwork among the staff members.
  • Coordinated with contractors during construction or remodeling projects, overseeing their work quality while adhering to established timelines.
  • Streamlined waste management processes, significantly reducing environmental impact and promoting recycling.
  • Enhanced building safety by conducting routine inspections for potential hazards and addressing them promptly.
  • Achieved high levels of tenant satisfaction by responding quickly to maintenance requests and concerns.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Safely and effectively handled wide range of cleaning products and solutions.

Doorman

200 W108st Housing Corp.
03.2007 - 02.2015
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
  • Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  • Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
  • Conducted regular inspections of common areas, reporting maintenance issues for prompt resolution.
  • Coordinated with vendors for deliveries or services, ensuring minimal disruption to residents'' routines.
  • Collaborated with building management to address resident concerns quickly and effectively.
  • Supported efficient move-in/move-out procedures for new tenants while minimizing inconvenience to other residents.
  • Assisted in emergency situations, promptly contacting appropriate authorities when necessary.
  • Contributed to a clean and orderly environment by maintaining the lobby area and entrances daily.
  • Improved overall resident satisfaction by providing swift assistance during various situations such as lockouts or lost items.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Education

High School Diploma -

Sheepshead Bay High School
Brooklyn, NY
06.2004

Skills

  • Minor repairs
  • Drywall repair
  • Plumbing
  • Painting
  • Snow removal
  • Fixture installation
  • Cleaning
  • Equipment operation
  • Building upkeep
  • Hand and power tool use
  • Cleaning and sanitizing
  • Critical thinking
  • Team supervision
  • Light carpentry

Languages

Spanish
English

Timeline

Building Maintenance Worker

200 W108st Housing Corp.
02.2015 - Current

Doorman

200 W108st Housing Corp.
03.2007 - 02.2015

High School Diploma -

Sheepshead Bay High School

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