Bertin Bruti
Cypress,USA
Overview
7
7
years of professional experience
Work History
Data Entry Specialist & Case Manager
Catholic Charities of the Archdiocese of Galveston-Houston
11.2021 - 01.2024
- Excelled as a dedicated Case Manager in a non-profit organization's medical assistance program, assisting individuals in accessing essential healthcare services and support.
- Employed supply chain expertise to ensure the efficient procurement and distribution of medical cards and hosting orientations, with quality care delivery.
- Maintained accurate and up-to-date records for 500+ clients, ensuring data privacy and compliance with all relevant regulations.
Refugee Medical Assistance Intern
Catholic Charities
06.2021 - 08.2021
- Contributed as a Case Manager Assistant Intern in a non-profit organization, providing essential support to the case management team in delivering services to individuals in need.
- Collaborated with the case management team to streamline administrative processes, resulting in an increase in team efficiency and productivity.
- Actively participated in client assessments, data collection, and documentation, helping maintain accurate records for 50+ clients in compliance with privacy regulations.
General Manager
Adriatic Café Italian Grill
05.2017 - 06.2021
- Achieved consistent improvements in customer satisfaction, with guest feedback scores increasing by 20% over the course of one year.
- Demonstrated leadership by achieving employee satisfaction rate through team building and effective management practices.
- Played a pivotal role in achieving the restaurant's recognition as one of the top-rated dining establishments in the area, garnering numerous awards and accolades.
- Led a high-performing team of 20+ employees, fostering a competitive sales culture and achieving a 25% improvement in upselling and add-on sales.
Education
Bachelor of Business Administration - Supply Chain Management, Marketing
C. T. Bauer College of Business, University of Houston
Houston, Texas12.2023
Sourcing and Procurement Organization (SPO)
12.2023
Supply Chain Industrial Distribution Organization (SIDO)
12.2023
Skills
- Data analysis
- Data visualization
- Excel
- Leading cross-functional teams
- Working in cross-functional teams
- Advertising strategies
- Promotional strategies
- Conflict resolution
- Handling difficult situations
Projects
Returnable Tagging and Tracking Solutions, BUSI 3302, University of Houston, 03/20, Led a cross-functional team of 5 members in a dynamic project focused on developing a trackable QR code solution for lost items, enhancing operational efficiency and customer experience., Collaborated with managers to define project goals, scope, and deliverables, aligning them with the company's strategic objectives., Conducted risk assessments and developed contingency plans to mitigate potential disruptions in the supply chain due to the implementation of the QR code system. Health-focused Web Application, Burp Groceries Red Labs University of Houston, Fall 2023, Creating a health-focused web application with Figma to design and prototype advanced user interfaces, providing customized healthy food options for customers with health concerns., Integrating advanced features to include customer blood results, refining and personalizing food recommendations based on health metrics., Collaborating with a registered dietitian to guarantee the nutritional accuracy of dietary suggestions within the web application.
Timeline
Data Entry Specialist & Case Manager
Catholic Charities of the Archdiocese of Galveston-Houston
11.2021 - 01.2024
Refugee Medical Assistance Intern
Catholic Charities
06.2021 - 08.2021
General Manager
Adriatic Café Italian Grill
05.2017 - 06.2021
Bachelor of Business Administration - Supply Chain Management, Marketing
C. T. Bauer College of Business, University of Houston
Sourcing and Procurement Organization (SPO)
Supply Chain Industrial Distribution Organization (SIDO)
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