Bertina Jones
Columbus
Summary
Highly skilled Specialist with relevant experience in data entry who also Possess strong abilities in data analysis, risk assessment, and policy compliance. Proven skills in customer service including communication and problem-solving have led to successful client relationships. In Previous roles I have been able to provide a strong work ethic and maintain a calm demeanor in high stress situations.
Overview
13
13
years of professional experience
2003
2003
years of post-secondary education
Work History
Fraud Specialist
Global Payments
Columbus
05.2021 - Current
- Investigated fraudulent transactions using advanced analytical tools and software.
- Collaborated with teams to develop fraud prevention strategies and protocols.
- Reviewed customer accounts for suspicious activity and flagged potential risks.
- Maintained an up-to-date knowledge of relevant laws, regulations, industry practices and best practices relating to fraud prevention.
Data Clerk
L & S Services
Columbus
09.2012 - 01.2017
- Maintained accurate data entry in company databases.
- Assisted in generating reports for management review.
- Coordinated document organization for audits and compliance checks.
- Dealt with payroll
Education
BBA - General Management
Troy University
Dothan, AL 01.2001 - 05.2010
Carroll High School
Ozark, ALSkills
- Data analysis
- Risk assessment
- Fraud investigation
- Statistical analysis
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Critical thinking
- Time management
- Adaptability
- MS Excel
- Problem-solving
- Report writing
Timeline
Fraud Specialist
Global Payments
05.2021 - Current
Data Clerk
L & S Services
09.2012 - 01.2017
BBA - General Management
Troy University
01.2001 - 05.2010
Carroll High School