Berto Cruz
Lake Placid,FL
Summary
Dynamic Loader Operator with proven expertise at Jhana Concrete, skilled in heavy equipment operation and safety procedures. Recognized for enhancing loading efficiency and training new operators. Strong customer service background from Publix Grocery Store, where patience and composure ensured exceptional service and streamlined checkout processes.
Overview
2
2
years of professional experience
Work History
Loader Operator
Jhana Concrete
Lake Placid, FL
08.2025 - Current
- Operated front-end loaders to transport materials efficiently across job sites.
- Conducted routine maintenance and safety checks on equipment to ensure optimal performance.
- Collaborated with team members to streamline loading processes and reduce turnaround time.
- Assisted in training new operators on equipment handling and safety protocols.
Customer Service Bagger
Publix Grocery Store
Sebring, FL
02.2024 - 03.2025
- Assisted customers by efficiently bagging groceries, ensuring satisfaction and timely service.
- Maintained cleanliness and organization of bagging area to enhance operational efficiency.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Adapted quickly to varying customer needs and preferences, providing personalized service experiences.
Education
No Degree - Automotive Technician
South Florida State College
Avon Park, FLSkills
Equipment inspection
Heavy equipment operation
Safety procedures
Load calculation
Strong work ethic
Customer service
Patience and composure
Bagging and packaging
Restocking items
Cart collection
Customer assistance
Workplace safety
Bagging and carryout services
Store cleaning
Heavy lifting
Timeline
Loader Operator
Jhana Concrete
08.2025 - Current
Customer Service Bagger
Publix Grocery Store
02.2024 - 03.2025
No Degree - Automotive Technician
South Florida State College