Bertram Lagemann
Grand Prairie
Summary
Dynamic Route Delivery Driver with a proven track record at Coca Cola Southwest Beverages, recognized for enhancing customer satisfaction through exceptional service and effective time management. Skilled in safe driving and vehicle inspections, I consistently foster strong client relationships, ensuring timely deliveries and operational efficiency. Committed to teamwork and professionalism in all interactions.
Professional driver with strong track record in route delivery. Skilled in time management, navigation, and vehicle maintenance. Known for effective team collaboration and reliability in adapting to changing demands. Focused on achieving timely and accurate deliveries while maintaining high standards of customer service.
Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents.
As transportation professional with focus on bulk logistics, adept at managing and executing large deliveries with precision. Known for reliability in meeting schedules and maintaining high safety standards. Committed to team collaboration and adapting to changing work demands to achieve excellent results.
Overview
8
8
years of professional experience
Work History
Route Delivery Driver/Bulk Driver
Coca Cola Southwest Beverages
11.2023 - Current
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
- Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
- Assisted in training new drivers, sharing best practices for successful deliveries and customer service.
- Improved customer satisfaction by consistently delivering orders on time and accurately.
- Maintained a clean driving record, ensuring safe and responsible driving practices.
- Ensured compliance with company policies and procedures during all delivery tasks.
Route Driver
Tom Thumb Grocery
03.2023 - 11.2023
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Provided exemplary customer service while handling inquiries or complaints, fostering loyalty among clientele.
- Operated delivery vehicles safely and efficiently.
- Completed daily pre- and post-trip vehicle inspections.
Route Delivery Driver
Keurig/dr Pepper
05.2017 - 03.2023
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
- Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
- Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Assisted in training new drivers, sharing best practices for successful deliveries and customer service.
- Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
- Ensured compliance with company policies and procedures during all delivery tasks.
- Improved customer satisfaction by consistently delivering orders on time and accurately.
- Handled cash transactions accurately, recording all payments received during deliveries.
- Maintained a clean driving record, ensuring safe and responsible driving practices.
- Provided exceptional customer service by addressing questions or concerns professionally and courteously.
- Demonstrated adaptability by adjusting routes based on traffic conditions or unexpected delays for timely deliveries.
- Inspected and loaded delivery trucks and picked up customer returns.
- Received, counted and inspected inventory for delivery.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Stocked shelves and loaded orders to prepare deliveries.
- Delivered orders to customers to drive full satisfaction.
- Immediately addressed problems with customers to promote speedy resolution.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Education
High School Diploma -
L.d Bell High School
Hurst, TX06-1992
Skills
- Customer service
- Strong navigation skills
- Safe driving
- Safe driving practices
- Patience and tolerance
- Proper lifting techniques
- Customer Service-oriented
- Professional appearance
- Basic math proficiency
- Local routes
- Payment collection
- Load and unload cargo
- Understanding of delivery protocols
- Excellent customer service
- Strong work ethic
- Commercial driving
- Vehicle inspections
- Equipment operation
- Basic math
- CDL Class A
- Teamwork
- Time management
- Attention to detail
- Leadership skills
- Multitasking
- Multitasking ability
- Excellent communication
- Organizational skills
- Active listening
- Decision-making
- Cash handling
- Clean driving record
- Route navigation
- Professionalism
- Clean MVR
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Languages
English
Full Professional
Timeline
Route Delivery Driver/Bulk Driver
Coca Cola Southwest Beverages
11.2023 - Current
Route Driver
Tom Thumb Grocery
03.2023 - 11.2023
Route Delivery Driver
Keurig/dr Pepper
05.2017 - 03.2023
High School Diploma -
L.d Bell High School
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