Bertram Josiah McGill
Taylorsville,UT
Summary
Dynamic professional with proven expertise in problem-solving and customer service, honed through roles such as Administration Specialist and Operations Clerk in the Marine Corps. Excelled in streamlining operations, enhancing team collaboration, and significantly improving customer experience. Skilled in data entry and conflict resolution, adept at driving projects to completion with meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Administration Specialist
Marine Corps
07.2022 - Current
- Assisted in recruitment efforts by screening resumes, scheduling interviews, and maintaining accurate records of candidate information.
- Developed resourceful solutions for complex scheduling conflicts, ensuring minimal disruptions to daily operations.
- Provided comprehensive support to management teams during key projects, ensuring deadlines were met and objectives achieved.
- Maintained personnel records and updated internal databases to support document management.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Operations Clerk
Marine Corps
06.2024 - 08.2024
- Responded to inquiries from callers seeking information.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
- Handled sensitive information with discretion while maintaining strict confidentiality in compliance with company policies and legal requirements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
North Side High School
Jackson, TN05-2020
Skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Flexible schedule
- Data entry
- Conflict resolution
- Bookkeeping
- Technical support
- Travel arrangements
Awards
Awarded Good Cookie Medal By Distinguishing Good Character and Good Behavior
Languages
English
Full Professional
Korean
Limited Working
Interests
- Executive Assistant
- Administrative Coordinator
- Coordinator, Administrative Program
Timeline
Operations Clerk
Marine Corps
06.2024 - 08.2024
Administration Specialist
Marine Corps
07.2022 - Current
High School Diploma -
North Side High School
Certification
- Excel Expert Certification – Microsoft Office Specialist Program.
Accomplishments
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Marine Corps
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balancePaid sick leave401k matchHealthcare benefitsPaid time offQuote
It is never too late to be what you might have been.
George Eliot
Software
Office Pro
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