Summary
Overview
Work History
Education
Skills
References
Work Availability
Accomplishments
Languages
Timeline
Generic

Bert Ryan Vickery

Hernando,FL

Summary

Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16

Plus, years of professional experience

Work History

Activities Assistant/Bus Driver

Grand Villa of Dunedin
Dunedin, FL
09.2018 - 04.2021
  • Kept activities spaces organized, clean and tidy.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Maintained adequate supplies to meet activities needs.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Organized, led and promoted interest in recreational activities.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Helped elderly and disabled passengers board and exit bus.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Ensured the completion of pre-trip inspections and mechanical checks before each assigned trip.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Facilitated the safe boarding of passengers with wheelchairs and other mobility aids.
  • Inspected vehicles and checked gas, oil and water levels prior to departure.
  • Ensured passenger safety and enhanced travel experience by driving vehicles in compliance with traffic regulations.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Kept vehicles in good working order by maintaining fluid levels and reporting major mechanical problems.
  • Parked vehicles at loading areas to board passengers.
  • Used GPS navigation to follow routes and avoid potential construction or traffic delays.
  • Assisted passengers in loading wheelchairs or other mobility aids.

Sales/Packing and Shipping Clerk

Vette Breaks
St. Petersburg, FL
03.2016 - 08.2018
  • Completed bill of lading, weighed shipment skids and produced shipping labels using ground services.
  • Printed pick lists and packing slips from orders available for shipment.
  • Assembled finished product for shipment by packing, crating, loading and securing items.
  • Followed safety and quality protocols, and lean processes to minimize accidents.
  • Ensured item verification by carefully reviewing and comparing part numbers, quantities, and other order details.
  • Drove overall performance by completing work orders on time.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Educated customers on product features and technical details to highlight benefits.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Listened to customer needs to identify and recommend best products and services.
  • Operated cash register and efficiently processed credit card transactions.
  • Identified customer needs by asking questions and advising on best solutions.

Maintenance Crew Member

South Amboy Housing Authority
South Amboy, NJ
09.2011 - 02.2014
  • Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
  • Examined alarm systems and portable fire extinguishers for physical damage requiring repair.
  • Collaborated with team members to assess equipment performance needs.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Maintained compliance with internal and regulatory safety standards.
  • Read work orders or received instructions from supervisors or homeowners to determine work requirements.
  • Removed snow from sidewalks, driveways and parking areas.
  • Calculated required materials needed based on field measurements or work orders.
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
  • Inspected heating, ventilation and air-conditioning systems for efficiency to help maintain good indoor air quality.

Department Manager

Target
Clearwater, FL
11.2004 - 09.2010
  • Increased departmental productivity by cultivating a high-performing team and enhancing technical competencies.
  • Demonstrated strong leadership skills by inspiring and guiding staff towards the achievement of departmental objectives, while fostering a culture of collaboration and team development.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Followed safety protocols and company processes and procedures.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Worked closely with sales associates to complete tasks.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Air Force - Information Technology

United States Air Force
Willow Grove, PA
09-2001

High School Diploma -

Delsea Regional High School
Franklinville, NJ
06-1998

Some College (No Degree) - Computer Networking

Gloucester County Institute of Technology
Sewell, NJ

Skills

  • Program Development
  • Customer Service
  • Schedule Coordination
  • Mobility Assistance
  • Mobility support
  • Calendar Management
  • Documentation skills
  • Schedule Management
  • Project Management
  • Senior activities experience
  • Event Planning
  • Equipment Operation
  • Passenger Assistance
  • Vehicle Maintenance
  • Vehicle Inspection
  • Transportation
  • Problem-Solving
  • Navigational Systems and GPS
  • Driving and transportation
  • Inclement weather driving
  • Safe driving techniques
  • Shipping and packaging
  • Safety Management
  • Maintenance and Repair
  • City and non-city driving
  • Clean Driving Record
  • Valid Driver's License
  • Traffic Law Observation
  • Safety Protocols
  • Team Building
  • Time Management
  • Punctual and Reliable
  • Performance Management
  • Order Management
  • POS Software
  • Recruiting and Hiring
  • Employee performance evaluation
  • Retail Management

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of ten plus staff members.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Languages

English
Native language
English
Advanced (C1)
C1

Timeline

Activities Assistant/Bus Driver

Grand Villa of Dunedin
09.2018 - 04.2021

Sales/Packing and Shipping Clerk

Vette Breaks
03.2016 - 08.2018

Maintenance Crew Member

South Amboy Housing Authority
09.2011 - 02.2014

Department Manager

Target
11.2004 - 09.2010

Air Force - Information Technology

United States Air Force

High School Diploma -

Delsea Regional High School

Some College (No Degree) - Computer Networking

Gloucester County Institute of Technology

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Bert Ryan Vickery