BERTTINA ADOMAAH TACHIE
Accra,Ghana
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.
Overview
2
2
years of professional experience
Work History
Hospital Administrator
Resolve Medical Services
03.2020
- Scheduling and taking minutes of meetings
- Serves as a customer service representative by handling clients’ queries, questions and suggestions, answering telephone calls and providing accurate service information to clients
- Filing documents
- Cashiering and preparing inputs for monthly salaries and locum staff
- Preparing daily and monthly account books and making cash and cheque deposits to bank
- Writing and typing memos, letters and interview reports
- Scheduling interviews, interviewing candidates and recruiting staff
- Making timely procurement of items to avoid shortage
- Preparing weekly attendance and lab reports
- Ensuring that all equipment are in good shape to provide clients with quality healthcare
- In charge of maintenance and other technical problems
- Supervises security, housekeepers, kitchen and laundry departments
- Personal assistant to the Executive Director by scheduling, attending and taking minutes of her meetings, sending and responding to corporate emails and performing other tasks
- Assisting front desk officer by booking clients’ appointments and following up on their labs and communicating results to them timely and appropriately.
Health Administrator Trainee
Volta River Authority (VRA) Hospitals SBU
09.2018 - 07.2019
- Rotation to various units of the facility
- Performance of other administrative duties
- Writing and typing memos, minutes and letters
- Recording of staff annual medical exams
- Entering and vetting staff medical expense claims.
Health Services Administration intern
Tema General Hospital
06.2017 - 08.2017
- Writing and typing memos, minutes and letters
- Going on rotation to observe what all the departments do and how they go about their things to ensure quality delivery of health care to clients
- Assisting in stock taking exercise.
Education
University of Ghana - Business School (Health Services Management option)
Aburi Girls’ Senior High School (Home Economics)
Skills
- Critical thinking and strong data analysis skills
- Team player, rational thinker and very proactive
- Project Management, Organizational and Reporting writing skills
- MS Office Suite
- Result-oriented, independence and capability to overcome obstacles to deliver according to short deadlines
- Strong problem solving , Responsible and flexible
- Time management and excellent communication skills
- Versatile , creative and innovative personality
- Excellent interpersonal skills to work effectively with colleagues, collaborative and accountability
Major Achievement
Developed a standard operating procedure that is currently used as an orientation document at my place of work to build a strong organizational culture.
Hobbies and Interests
- Cooking
- Singing
- Watching movies
Volunteer Experience
Organizing lifestyle and health talks for members of my church especially during breast cancer awareness month.
References
- Francis Adzei (Ph.D.), Lecturer, University of Ghana Business School, fadzei@ug.edu.gh, +233 (0)24 829 4824
- Mr. Ralph Punamane, Manager, Health Services, Volta River Authority Health Services Limited, ralph.punamane@vra.com, +233 (0)24 459 4584
- Mrs. Linda Akyere Ayertey, Executive Officer, Resolve Medical Services, resolvemedicals@gmail.com, +233(0)24 437 6997
Timeline
Hospital Administrator
Resolve Medical Services
03.2020
Health Administrator Trainee
Volta River Authority (VRA) Hospitals SBU
09.2018 - 07.2019
Health Services Administration intern
Tema General Hospital
06.2017 - 08.2017
University of Ghana - Business School (Health Services Management option)
Aburi Girls’ Senior High School (Home Economics)
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