Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beryl Qi

Newark ,CA

Summary

Results-driven professional with a proven track record of exceeding sales targets and providing exceptional customer service. Committed to achieving outstanding outcomes while promoting a positive team environment.

Overview

5
5
years of professional experience

Work History

Receptionist/Admin

Winn Kia
04.2024 - Current
  • Managed incoming phone calls and scheduled appointments, while ensuring timely follow ups
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Maintained inventory of office supplies, preventing shortages and supporting daily operations.

Sale Consultant

CarMax
12.2021 - 05.2024
  • Achieved title of Presidents Club and Store Champion in record time by exceeding sales targets
  • Mentor new associates to get them comfortable with the business
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Provided sales and customer service assistance to walk-in traffic

Front End Associate

Costco
05.2019 - 12.2021
  • Worked in Front End to assist customer in check out
  • Managed and sell Costco membership and had high sign-up rate
  • Worked with multiple departments to ensure tasks get completed
  • Aided the Pharmacy department when needed to ensure customer satisfaction

Education

Associate degree - Marketing

Ohlone College
01.2026

Skills

  • Customer service
  • CRM software
  • Organizational skills
  • Marketing
  • Computer skills
  • Reception Management
  • File Organization
  • Multi-line phone operation
  • Appointment Setting
  • Client Relations
  • Calendar Management
  • Phone and Email Etiquette
  • Data Entry

Languages

Chinese (Mandarin)
Professional Working

Timeline

Receptionist/Admin

Winn Kia
04.2024 - Current

Sale Consultant

CarMax
12.2021 - 05.2024

Front End Associate

Costco
05.2019 - 12.2021

Associate degree - Marketing

Ohlone College

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Beryl Qi