Besjana Haxhiaj
The Bronx
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Warehouse Cleaner
Finest Maintenance Services,LLC,Queens,NY
Queens
01.2025 - 06.2025
- Maintained cleanliness of warehouse floors and common areas daily.
- Operated cleaning equipment, including floor scrubbers and sweepers effectively.
- Disposed of waste materials following safety and environmental guidelines.
Waitress
Teuta Qebaptore
Bronx
01.2023 - 01.2025
- Highlight skills like customer service, order taking, food and beverage service, and teamwork.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Barista, Cashier
Baresha Cafe
New York
01.2020 - 10.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Babysitter
Tiranë
01.2020 - 10.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Camp Counselor
Adventure Camps
Briarcliff Manor
05.2020 - 09.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
Education
Associate of Science - Science
Kansas Christian College
Overland Park, KS 01.2021 - 12.2024
Aleks Buda
Tiranë, AlbaniaSkills
- Customer service
- Order taking
- Food and beverage service
- Cleanliness standards
- Customer relationship management
- Conflict resolution
- Problem solving
- Emotional intelligence
- Organizational skills
- Check payment processing
- Stress management
- Floor maintenance
- Cleaning equipment operation
- Environmental awareness
- Leadership
- Communication
- Create a positive environment for children
- Supervisor
Certifications
- PCA(Personal Care Assistant)
Timeline
Warehouse Cleaner
Finest Maintenance Services,LLC,Queens,NY
01.2025 - 06.2025
Waitress
Teuta Qebaptore
01.2023 - 01.2025
Associate of Science - Science
Kansas Christian College
01.2021 - 12.2024
Camp Counselor
Adventure Camps
05.2020 - 09.2020
Barista, Cashier
Baresha Cafe
01.2020 - 10.2020
Babysitter
01.2020 - 10.2020
Aleks Buda