Elisabeta Leka
Philadelphia,PA
Summary
My last job I was single Superintented live in at Arcanos property in Toronto on Canada
I was collecting rent
Doing move in/move out lease
Unit turnover including cleaning and or painting plaster
Some minor electricity job like changing light bulb or fuse
Snow remover and lawn mower
Very good at work orders and 24/7 tenant phone calls or contractors
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Bilingual cleaning professional offering commercial and residential experience plus fluency in English and Albanian plus some Italian and Spanish . Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on job and multitasks with ease.
Overview
4
4
years of professional experience
Work History
Building Superintendent
Arcanos property
Toronto , On
02.2020 - 03.2022
- Conducted regular fire drills, safety inspections, and emergency preparedness exercises.
- Ensured compliance with all applicable laws and regulations pertaining to building operations.
- Inspected and maintained the physical condition of buildings and grounds, ensuring that any necessary repairs were completed in a timely manner.
- Coordinated with contractors for installation or repair of building systems such as heating, ventilation, air conditioning, plumbing, electrical wiring.
- Assisted tenants with inquiries related to their living environment and provided support when needed.
- Monitored security systems including access control systems and surveillance cameras.
- Maintained records of tenant complaints or requests for service in order to track progress towards resolution.
- Established relationships with vendors providing services such as janitorial and cleaning services or landscaping services.
- Performed regular walk-throughs of buildings in order to identify potential problems or areas needing improvement.
- Collected rents, deposits and payment of insurance premiums.
- Coordinated building operations, maintenance and improvements.
- Ordered cleaning supplies and maintenance materials to keep appropriate stock of inventory.
- Handled occupant complaints and dealt with issues.
- Enforced building policies and procedures to keep facility safe for staff and visitors.
- Assisted with emergency response and evacuations.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Waitress Supervisor
Paramount Fine Foods
Toronto , On
03.2018 - 10.2021
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Assisted bartenders when needed during peak hours or when short staffed.
- Monitored cash register operations during shifts for accuracy of transactions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
GED -
George Brown College
Toronto , On 09.2022
Associate of Arts - Language Arts Education
University of Elbasan
Albania06.2014
GED -
University of Tirana
Albania05.2013
Skills
- Multitasking and Prioritization
- Adaptable and Flexible
- Site Inspection and Evaluation
- Minor Repairs
- Trash Collection
- Supply Inventory Management
- Maintaining Building Security
- Strong Work Ethic
- Safety Standards and Protocols
- Trash Collection and Removal
- Willingness to Learn
- Work Orders
- Sweeping and Mopping
- Snow and Ice Removal
- Lawncare and Landscaping
- Painting and Plastering
- Productivity and Time Management
- Lawn Mowing
- Safe Cleaning With Chemicals
- Maintenance and Repair
- Window Cleaning
- Tenant relations management
- Grounds maintenance
- Coordinating repairs
- Overseeing building security
- Leasing and sales
- Marketing and advertising
- Seasonal maintenance understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Building Superintendent
Arcanos property
02.2020 - 03.2022
Waitress Supervisor
Paramount Fine Foods
03.2018 - 10.2021
GED -
George Brown College
Associate of Arts - Language Arts Education
University of Elbasan
GED -
University of Tirana
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