Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

BESS DANIEL

Sunbury

Summary

Over 10 years of managerial experience with a proven track record in interpreting and applying rules, policies, and regulations. Demonstrated ability to maintain confidentiality and achieve departmental objectives. Strong work ethic and adaptability, with exceptional interpersonal skills. Capable of working independently and quickly mastering new skills.

Overview

24
24
years of professional experience

Work History

Program Director

LifeWise Academy
Sunbury
08.2023 - 01.2025
  • Organized and facilitated team meetings, workshops, and events to enhance collaboration.
  • Directed staff and volunteer training on programming activities for improved effectiveness.
  • Negotiated vendor contracts for supplies and services required by the program.
  • Created and implemented policies and procedures to streamline program operations.
  • Recruited, hired, trained, and supervised personnel while implementing performance evaluations.
  • Managed budget processes by creating forecasts and tracking expenses efficiently.
  • Researched funding opportunities to support and expand program initiatives.
  • Fostered community connections, driving collaborations with local organizations and businesses.

Cafe Manager

Genoa Church
Westerville
08.2021 - 08.2023
  • Established and maintained comprehensive computer and hard copy records, including vendor agreements and recruitment files.
  • Managed ordering and stocking of supplies while ensuring proper functioning of kitchen and cafe equipment.
  • Developed weekly employee schedules, daily menus, and ordered necessary supplies for optimal operations.
  • Conducted performance evaluations for Cafe employees to enhance team productivity and morale.
  • Administered new hire orientations to facilitate smooth onboarding processes.
  • Delivered exceptional customer service, ensuring team members upheld high standards of quality.
  • Designed and launched Cafe from inception, optimizing equipment layout for efficiency and functionality.
  • Executed various managerial responsibilities to support ongoing operations and strategic goals.

Owner/Manager

Bess’ Cakery
Galena
01.2006 - 12.2019
  • Transformed part-time business into full-time operation through strategic growth initiatives.
  • Oversaw all business aspects, including accounting, marketing, baking, decorating, and sales.
  • Developed and maintained relationships with clients for repeat business.
  • Created a diverse product line featuring gourmet cupcakes and custom cakes for special occasions.
  • Managed human resources and ensured compliance with insurance regulations.
  • Utilized QuickBooks to streamline financial processes and enhance accuracy.
  • Demonstrated entrepreneurial skills by identifying new opportunities for business expansion.

Human Resources Administrative Assistant/Benefits Coordinator

ADS, Inc.
Hilliard
02.2007 - 04.2012
  • Supported Human Resources in two corporate offices, including collaboration with HR Director.
  • Typed confidential correspondence, memos, and surveys; formatted materials for clarity.
  • Established and maintained electronic and hard copy records, including employment agreements and recruitment files.
  • Executed office services, including document filing, duplication, supply stocking, and equipment repair.
  • Coordinated annual Wellness Fair at corporate office for two years.
  • Administered new hire orientations for corporate office staff.
  • Conducted nationwide recruitment advertising for various positions.
  • Created and updated SharePoint site for HR department within two weeks; managed weekly updates.

Co-Manager

Kroger Co.
Westerville
01.2001 - 12.2005
  • Promoted to Store Management after beginning as part-time cake decorator.
  • Completed intensive 17-week management training program focused on leadership, emergency response, and fiscal operations.
  • Transferred among three stores over 3 years as Co-Manager, leveraging perishable department expertise to enhance profitability.
  • Achieved less than 6% shrinkage and 14% sales increase through effective marketing and employee engagement.
  • Fostered a high-performance culture by clearly communicating expectations and encouraging individual contributions.
  • Selected as Fresh Insight Coordinator for entire zone, representing 30 Co-Managers.
  • Oversaw various responsibilities within store and community as Kroger representative.
  • Analyzed Operating Statements to identify profit opportunities and areas for improvement.

Education

Associates Degree - Business Management

Columbus State Community College
Columbus, Ohio
03.2008

Associates Degree - Culinary Arts

Indiana University of Pennsylvania
Indiana, Pennsylvania
01.2001

Ridgedale High School
Morral, Ohio
06.1999

Skills

  • Customer service
  • Event planning
  • Collaboration skills
  • Conflict resolution
  • Time management
  • Effective leader
  • Needs assessment
  • Administration
  • Project management
  • Budget management
  • Policy development
  • Recruitment and hiring
  • Staff management

References

Both professional and personal references available upon request

Affiliations

  • CASA (Court Appointed Special Advocate) Volunteer - Delaware and Union Counties
  • Competitive Volleyball player

Timeline

Program Director

LifeWise Academy
08.2023 - 01.2025

Cafe Manager

Genoa Church
08.2021 - 08.2023

Human Resources Administrative Assistant/Benefits Coordinator

ADS, Inc.
02.2007 - 04.2012

Owner/Manager

Bess’ Cakery
01.2006 - 12.2019

Co-Manager

Kroger Co.
01.2001 - 12.2005

Associates Degree - Business Management

Columbus State Community College

Associates Degree - Culinary Arts

Indiana University of Pennsylvania

Ridgedale High School

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