Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Bessem Ethel Baiyee

Brea,Cameroon

Summary

Offering exceptional organizational skills and talent for multitasking, ready to thrive in medical office setting. Proven ability to work independently and collaboratively, mastering new task quickly and efficiently. Detail-oriented team player with excellent communication and time management skills.

Overview

2
2
years of professional experience

Work History

Front Desk Medical Receptionist

Divine Mercy Health Care Foundation
01.2023 - Current
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Provided administrative support to medical staff, assisting with various clerical tasks as needed.
  • Improved office efficiency by organizing and maintaining accurate patient files and records.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Managed communication between patients and doctors.
  • Resolved patient inquiries and complaints efficiently, maintaining professionalism


Education

Bachelor of Science - Biochemistry

University of Buea
Buea, Cameroon
12-2022

Skills

  • Time Management
  • Problem Solving
  • Multitasking
  • Front desk operations
  • Telephone etiquette
  • Customer service
  • Computer proficiency
  • Office administration
  • Effective Communication

Languages

English
French

Interests

  • I enjoy helping others and giving back to the community
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Reading
  • I like working with my hands and fixing things
  • I enjoy cooking for friends and family gatherings

Timeline

Front Desk Medical Receptionist

Divine Mercy Health Care Foundation
01.2023 - Current

Bachelor of Science - Biochemistry

University of Buea