Offering exceptional organizational skills and talent for multitasking, ready to thrive in medical office setting. Proven ability to work independently and collaboratively, mastering new task quickly and efficiently. Detail-oriented team player with excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Front Desk Medical Receptionist
Divine Mercy Health Care Foundation
01.2023 - Current
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Improved office efficiency by organizing and maintaining accurate patient files and records.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Managed communication between patients and doctors.
Resolved patient inquiries and complaints efficiently, maintaining professionalism
Education
Bachelor of Science - Biochemistry
University of Buea
Buea, Cameroon
12-2022
Skills
Time Management
Problem Solving
Multitasking
Front desk operations
Telephone etiquette
Customer service
Computer proficiency
Office administration
Effective Communication
Languages
English
French
Interests
I enjoy helping others and giving back to the community
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Monitoring and evaluation assistant at Research Foundation in Tropical Diseases(REFOTDE)Monitoring and evaluation assistant at Research Foundation in Tropical Diseases(REFOTDE)