Bessie Stagg
Vermillion,OH
Summary
Skilled in employee training, task delegation, and maintaining quality standards. Known for promoting positive work environments and ensuring consistent customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive , passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
10
10
years of professional experience
Work History
Shift Manager
Inspire Brands Arbys
2023.06 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Food Service Worker
Wendys Restaurant
2021.01 - 2023.05
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier
Dollar Tree
2014.11 - 2015.04
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Wellington High
Wellington, OH06.1999
No Degree - Culinary Arts
Lorain County JVS
Oberlin, OH06.1999
Skills
- Decision-Making
- Customer service focus
- Employee Training
- Friendly, Positive Attitude
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Timeline
Shift Manager
Inspire Brands Arbys
2023.06 - Current
Food Service Worker
Wendys Restaurant
2021.01 - 2023.05
Cashier
Dollar Tree
2014.11 - 2015.04
High School Diploma -
Wellington High
No Degree - Culinary Arts
Lorain County JVS
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