Bessie Williams
South Elgin
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Certified Nursing Assistant
New Summit of Rehabilitation and Healthcare
03.2025 - Current
- Maintained accurate documentation of resident progress and care interventions.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with daily living activities, ensuring comfort and dignity for all residents.
- Provided compassionate care and support for residents with memory impairments.
Certified Nursing Assistant
Alden Estates of Huntley
06.2023 - 02.2025
- Provided compassionate care and support for residents with memory impairments.
- Assisted with daily living activities, ensuring comfort and dignity for all residents.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Advocated for residents' needs, enhancing quality of life through effective communication with families and healthcare providers.
- Trained new staff on best practices in resident care and safety protocols.
Medical Records Specialist
Arcadia Care Auburn
12.2008 - 11.2022
- Provided high-quality nursing care in accordance with resident care policies and procedures.
- Kept a detailed record of all requests for medical records and information.
- Kept track of the unit budget to ensure that financial goals were met.
- Pulled patient records accurately for upcoming appointments and procedures.
- Entered patient information into the software system, including insurance, demographics, and medical history, and verified that records were updated.
- Was in charge of all clients' electronic medical records.
- Kept track of patients' medical histories, vital statistics, and test results in electronic medical records.
- Developed and supervised staff by providing orientation, training, support, and direction.
- Was in charge of keeping track of patient records and accurately recording new information.
- Ensured that medical records and health information were accurate, complete, and secure.
- Kept accurate log of all requests for medical information and records.
- Managed electronic health records ensuring accuracy and compliance with regulatory standards.
Certified Nursing Assistant
The Villas Memory Care
02.2017 - 04.2019
- Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals.
- Used mobility devices and equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries.
- Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep [Job title]'s informed of changes
- Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
- Assisted patients with bathing, grooming, and other hygiene requirements.
- Drove patients between rooms, appointments, and testing sites.
- Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
Banquet Server
Northfield Inn Suites and Conference Center
07.2006 - 01.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Set up linens and table settings in accordance with the seating plan and theme of the event.
- Ensured customer satisfaction by promptly responding to orders and requests for entertainment.
- Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.
- Circulated appetizer and drink trays around during events, offering guests a variety of options..
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
- Quickly cleared the dishes and glassware following each course.
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and the level of event formality.
- Created a pleasant event atmosphere by interacting with guests in a friendly manner.
- Oversaw the restocking of the salad bar and buffet for lunch and dinner services..
- Educated new employees on the restaurant's practices, culture, and procedures.
- Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and smooth operations.
Education
No Degree - Sterile Processing
Sterile Processing Academy
Little Rock, AR02-2025
No Degree - Certified Nursing Assistant
New Start Inc
Springfield, IL11-2000
GED -
Quincy Senior High School
Quincy, IL06-1995
Skills
- Medical terminology
- Patient care
- HIPAA compliance
- Reliable team player
- Basic life support
- Safety precautions
- Records request handling
- Staff education and training
- Charting and clinical documentation
- Medical information release
Accomplishments
- Documentation: Documented patient information obtained from intake interviews.
- Vitals Testing: Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
- Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical appointments.
Certification
- CNA - Certified Nurse Assistant
- [DSP certification ] 2006
- [Sterile Processing] Training - Sterile Processing Academy
- [2/27/25-5/1/2025]
Languages
English
Timeline
Certified Nursing Assistant
New Summit of Rehabilitation and Healthcare
03.2025 - Current
Certified Nursing Assistant
Alden Estates of Huntley
06.2023 - 02.2025
Certified Nursing Assistant
The Villas Memory Care
02.2017 - 04.2019
Medical Records Specialist
Arcadia Care Auburn
12.2008 - 11.2022
Banquet Server
Northfield Inn Suites and Conference Center
07.2006 - 01.2019
No Degree - Sterile Processing
Sterile Processing Academy
No Degree - Certified Nursing Assistant
New Start Inc
GED -
Quincy Senior High School