Overview
Work History
Education
Skills
Timeline
Generic

B. Estela Garcia

Sacramento,CA

Overview

13
13
years of professional experience

Work History

Floor Manager

Garage Champs LLC
Sacramento, CA
04.2019 - Current
  • Supervised daily operations and ensured efficient workflow management.
  • Trained and mentored staff to improve service delivery and team performance.
  • Coordinated inventory management and maintained stock levels for optimal service.
  • Implemented safety protocols to ensure a secure environment for employees and customers.
  • Resolved customer complaints promptly to enhance overall satisfaction and loyalty.
  • Scheduled staff shifts to meet operational needs while adhering to labor laws.
  • Conducted regular inspections of equipment and facilities for maintenance needs.
  • Collaborated with upper management to develop strategies for operational improvements.
  • Resolved customer complaints or escalated them as necessary for further resolution.
  • Maintained a safe, clean and organized floor environment.
  • Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
  • Provided training and guidance to new employees regarding store policies and procedures.
  • Assigned tasks to team members in accordance with their skillset.
  • Analyzed customer feedback data to identify areas of improvement in service quality.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Ensured that all staff members adhered to safety guidelines and regulations.
  • Directed efficient store recoveries to keep merchandise organized and presentable for customers.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Assessed team member performance and developed improvement plans for weak points.
  • Identified process improvements that could help improve efficiency across the entire organization.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned work and monitored performance of project personnel.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Packaging Supervisor

Motion Textile
Sacramento, CA
06.2013 - 03.2019
  • Supervised packaging operations to ensure efficient workflow and quality control.
  • Trained staff on proper packaging techniques and safety protocols.
  • Coordinated daily production schedules with warehouse and logistics teams.
  • Monitored inventory levels to maintain adequate packaging supplies.
  • Implemented process improvements to enhance packaging efficiency and reduce waste.
  • Conducted regular inspections of packaging machinery for optimal performance.
  • Collaborated with quality assurance to address packaging compliance issues.
  • Led team meetings to discuss goals, challenges, and operational updates.
  • Labeled packages and recorded items packed in preparation for shipping.
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.
  • Packaged items manually by placing in boxes and surrounding with protective materials.
  • Ensured compliance with safety regulations and industry standards.
  • Set up jobs for lines and assisted with printing labels and packaging.
  • Processed finished product by moving through packaging machines.
  • Monitored performance for adherence to procedures, safety rules and quality standards.
  • Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues.
  • Conducted troubleshooting to determine root cause and resolve packaging problems.
  • Operated and maintained vacuum sealers and pallet jacks.
  • Oversaw manual and automated packaging activities.
  • Coached packaging employees to improve performance and resolve inconsistency issues.
  • Introduced and enforced new standard operating procedures.
  • Inspected finished products for quality assurance before shipment.
  • Created reports documenting progress towards meeting monthly goals.
  • Managed team schedules and job assignments with strong focus on controlling labor costs through efficiency and proper coverage of peak periods.
  • Assisted with troubleshooting problems related to machinery used in the packaging process.
  • Ensured all workers adhered to established health and safety regulations.
  • Optimized workflow processes to increase productivity and reduce costs.
  • Analyzed data from production reports to identify areas for improvement.
  • Conducted regular reviews of employee performance and addressed any issues or concerns promptly.
  • Maintained performance, quality, and safety standards team-wide.
  • Maintained accurate records of inventory levels, orders, and shipments.
  • Monitored quality control standards to ensure customer satisfaction.
  • Labeled packaged products accurately according to specifications.
  • Stacked and palletized products for easy transportation and storage.
  • Followed standard operating procedures for packaging processes.
  • Operated packaging machinery efficiently, adhering to safety protocols.
  • Utilized hand tools and equipment to assist in packaging tasks.
  • Coordinated with shipping department to ensure timely dispatch of products.
  • Inspected products for quality and compliance before packaging.
  • Maintained clean and organized work area to ensure safety and productivity.
  • Assembled boxes and other packaging materials for product shipment.
  • Sealed and taped boxes securely, preparing them for shipment.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Performed routine maintenance on packaging machines to ensure optimal performance.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Observed and monitored utilization of equipment.
  • Set up and adjusted machines and equipment to produce pre-determined results.

Education

Some College (No Degree) - Accounting

Pitman College
Mexico City

Skills

  • Workflow management
  • Staff training
  • Inventory coordination
  • Safety protocol implementation
  • Customer complaint resolution
  • Operations strategy development

Timeline

Floor Manager

Garage Champs LLC
04.2019 - Current

Packaging Supervisor

Motion Textile
06.2013 - 03.2019

Some College (No Degree) - Accounting

Pitman College
B. Estela Garcia