Betael Atnafseged
Sacramento,CA
Summary
Experienced and dedicated administrative professional in a fast-paced office setting. Hardworking team player with expertise in completing various clerical tasks and offering
staff support. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Adventure Christian Church of North Natomas
04.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Cashier Team Lead
AMPCo
04.2004 - 06.2013
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Trained team members on cash register operation and cash handling.
- Operated cash register to record transactions accurately and efficiently.
Education
No Degree - Business Administration
Sacramento City College
Sacramento, CA08.2005
Skills
- Customer Service
- Employee Training
- Critical Thinking
- Training and Development
- Phone Call Answering
- Detailed Thinker
- Planning Center
- Medical Terminology
Languages
Amharic
Native or Bilingual
Timeline
Administrative Assistant
Adventure Christian Church of North Natomas
04.2022 - Current
Cashier Team Lead
AMPCo
04.2004 - 06.2013
No Degree - Business Administration
Sacramento City College
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