Summary
Overview
Work History
Education
Skills
Timeline
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Betel Bautista

Lithonia,GA

Summary

Hardworking employee demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices. as well as customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Driver Helper

Newrest
Atlanta, GA
10.2023 - Current
  • Verified correct quantity of items delivered to each customer location before leaving site.
  • Maintained cleanliness of assigned vehicle inside and out throughout duration of shift.
  • Delivered goods in a safe, timely, and efficient manner while adhering to traffic laws and regulations.
  • Assisted drivers with navigation if necessary using GPS systems or maps provided by company.
  • Attended regular safety meetings conducted by supervisor and manager.
  • Followed company policies and procedures when operating a vehicle or performing duties onsite.
  • Provided assistance to drivers with loading and unloading packages and other materials.
  • Performed pre-trip inspections of assigned vehicle prior to departure from warehouse facility.
  • Loaded and unloaded cargo from vehicles.
  • Lifted boxes and products with correct safety gear and techniques.

Aircraft Fueler

FSM Group
Atlanta, GA
02.2022 - 10.2023
  • Inspected fuel hoses for wear and tear before use.
  • Conducted visual inspection of fuel levels in each tank prior to commencement of fueling process.
  • Maintained accurate records of fuel quantity dispensed, cost, type, and destination.
  • Operated refueling vehicles to transport fuel to the aircraft.
  • Ensured proper documentation of all fueling operations.
  • Monitored weather conditions prior to fueling operations.
  • Responded promptly to emergency situations involving fuel supply or related matters.
  • Handled hazardous materials in accordance with safety protocols.
  • Followed standard operating procedures while performing fueling activities.
  • Loaded fuel into aircraft using pumping equipment.
  • Inspected aircraft fuel tanks for leaks and contamination.
  • Maintained cleanliness of refueling area.

Bilingual CSR

Uno Communications Center
03.2019 - 02.2022
  • Troubleshot and resolved printer hardware and software issues.
  • Assisted customers in selecting appropriate printing materials for their projects.
  • Maintained a professional demeanor at all times when interacting with customers either verbally or through written communication.
  • Researched complex inquiries using available resources such as manuals, online databases and contact lists.
  • Collaborated with other departments within the organization such as sales, marketing, accounting and IT to ensure customer satisfaction was achieved.
  • Provided technical support to customers when needed including troubleshooting software issues or answering hardware queries.
  • Participated in training sessions related to new products and services offerings as well as changes in internal processes.
  • Utilized problem-solving skills to resolve customer concerns in a timely manner.
  • Provided excellent customer service to clients with diverse cultural backgrounds, resolving their issues promptly and effectively.
  • Communicated regularly with customers via phone, email or chat to provide updates on order status or answer questions about products or services.
  • Assisted customers in navigating company websites by providing step-by-step instructions in both Spanish and English.
  • Answered incoming customer inquiries in Spanish and English, providing accurate information and solutions.

Professional Security Guard

Riverside Church
New York, NY
03.2018 - 03.2019
  • Escorted personnel from one area of the facility to another as required by management.
  • Operated radio equipment to communicate effectively with other security personnel.
  • Interacted with visitors in a professional manner while providing directions and enforcing safety regulations.
  • Adhered to all company policies regarding safety procedures and protocols at all times.
  • Developed strong relationships with local law enforcement agencies through effective communication.
  • Provided training sessions for new staff members on security procedures and protocols.
  • Investigated incidents, gathered evidence, and wrote detailed reports for management review.
  • Inspected doors, windows, gates, locks, fire extinguishers, alarms systems to ensure proper functioning.
  • Remained alert for any suspicious behavior or violations of security policies.
  • Monitored closed-circuit television surveillance systems to detect any suspicious activity or unauthorized personnel.
  • Enforced rules on the property to ensure compliance with regulations and laws.
  • Assisted in developing emergency plans in case of an unexpected event occurring onsite.

Professional Security Guard

APG Security
, NJ
01.2017 - 02.2018
  • Escorted personnel from one area of the facility to another as required by management.
  • Operated radio equipment to communicate effectively with other security personnel.
  • Interacted with visitors in a professional manner while providing directions and enforcing safety regulations.
  • Developed strong relationships with local law enforcement agencies through effective communication.
  • Inspected doors, windows, gates, locks, fire extinguishers, alarms systems to ensure proper functioning.
  • Remained alert for any suspicious behavior or violations of security policies.
  • Enforced rules on the property to ensure compliance with regulations and laws.
  • Assisted in developing emergency plans in case of an unexpected event occurring onsite.
  • Performed regular patrols of the premises to identify potential security risks and maintain order.
  • Conducted searches of vehicles, bags, packages, and other items entering or leaving the facility as needed.
  • Dispatched security officers in response to calls for assistance from customers or employees.
  • Responded quickly and efficiently to emergency situations, including medical emergencies.

Professional Security Officer

Yankee Stadium
10.2010 - 01.2017
  • Implemented best practices relating to safety protocols and procedures across all areas patrolled by security personnel.
  • Administered first aid when necessary in accordance with training guidelines.
  • Interacted with law enforcement officials to report incidents or violations of laws and regulations.
  • Assisted with searches of personnel, vehicles, packages.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Identified potential security risks and recommended corrective actions.
  • Investigated suspicious activity and reported findings to management.
  • Provided escorts for employees entering and exiting the building after hours.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Issued visitor badges and access cards to authorized personnel.
  • Answered questions from the public regarding facility rules and regulations.
  • Maintained order during special events such as concerts and conferences.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Patrolled crowds during events to preserve order and promote security.

Education

High School Diploma -

Dagia Abinader High School
Dominican Republic
07-2009

Associate of Applied Science - Criminal Justice

Everest Institute - Atlanta Downtown
Atlanta, GA

Skills

  • Loading and unloading
  • Vehicle Inspection
  • Equipment monitoring
  • Documentation Management
  • Driver assistance
  • Product Inspections
  • Stacking and Staging
  • Heavy Lifting
  • Organizational abilities
  • Data Entry
  • Scheduling
  • Call Management
  • Data Collection
  • Paperwork Processing
  • Courteous demeanor
  • Positive and professional
  • CRM Software
  • Problem Resolution
  • Technical Support
  • Multi-Task Management
  • Clerical Support
  • Bilingual
  • Bilingual fluency in Spanish

Timeline

Driver Helper

Newrest
10.2023 - Current

Aircraft Fueler

FSM Group
02.2022 - 10.2023

Bilingual CSR

Uno Communications Center
03.2019 - 02.2022

Professional Security Guard

Riverside Church
03.2018 - 03.2019

Professional Security Guard

APG Security
01.2017 - 02.2018

Professional Security Officer

Yankee Stadium
10.2010 - 01.2017

High School Diploma -

Dagia Abinader High School

Associate of Applied Science - Criminal Justice

Everest Institute - Atlanta Downtown

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Betel Bautista