Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Betel Bonga

San Francisco,CA

Summary

A public health graduate with a research background specializing in HIV research focused on mothers living with HIV in Africa. Experienced in conducting comprehensive literature reviews. As a certified nursing assistant, I work with adults, enhancing their daily lives and assisting them with basic needs such as nutrition, bathing, and everyday living tasks. I plan to become a nurse or nurse practitioner in the near future

Overview

7
7
years of professional experience

Work History

Golden Pavilion Healthcare
08.2023 - Current
  • Provide direct patient care, including bathing, dressing, feeding, and assisting with mobility
  • Monitor and record patients' vital signs, such as blood pressure, temperature, pulse, and respiration rates
  • Assist nurses and other healthcare professionals with medical procedures and patient care tasks
  • Ensure patient comfort and safety by maintaining clean and organized patient rooms
  • Communicate effectively with patients, families, and healthcare team members to provide updates and address concerns
  • Follow infection control protocols to prevent the spread of infectious diseases
  • Document patient information accurately and promptly in electronic medical records
  • Participate in team meetings and contribute to care planning and improvement initiatives

San Bruno Skilled Nursing
San Bruno, CA
04.2022 - 07.2023
  • Aided 15+ patients per shift with routine tasks including feeding, bathing, and dressing
  • And exercise
  • Routinely monitored and recorded patients' vitals including blood pressure, temperature, O2 levels and respiration
  • Respecting patients privacy and dignity upholding all hospital policies and HIPAA regulations
  • Carefully transferred patients into beds, wheelchairs, and tables using gait belts and others tools
  • Ensured the accurate, timely flow of information by maintaining thorough patient records and updating the healthcare team on patients' status
  • Respecting patients privacy and dignity upholding all hospital policies and HIPAA regulations
  • Respecting patients privacy and dignity upholding all hospital policies and HIPAA regulations
  • Delivered safe bedside care to 15+ residents while prioritizing their needs
  • Built long-lasting relationship with residents, family members, staff and doctors
  • Turned and repositioned patients to avoid skin breakage and maintain skin integrity
  • Under direct supervision applied and changed dressing, transcribed physician orders
  • Created warm welcoming and positive environment for residents and their families

Inter Clinical Research Coordinator

Ucsf Mission Bay
San Francisco, CA
05.2022 - 02.2023
  • Assisted in the planning, implementation, and evaluation of programs and services aimed at supporting individuals transitioning out of jail or prison
  • This may involve coordinating support services such as housing assistance, job training, substance abuse counseling, and mental health support
  • Working closely with program participants to assess their needs, develop individualized service plans, and connect them with resources and support networks to facilitate their successful reintegration into the community
  • Engaged with local schools, community centers, and other stakeholders to raise awareness about the organization's programs and services, recruit participants, and foster partnerships to enhance support for individuals and families in need
  • Advocated for the rights and needs of individuals impacted by the criminal justice system and marginalized youth populations, both within the community and at the policy level
  • Demonstrated cultural competence and sensitivity in working with diverse populations, including individuals from different racial, ethnic, and socio-economic backgrounds, as well as those with varying levels of educational attainment and life experiences

COVID-19 Tester

Maestro Medical
12.2021 - 02.2022
  • Collected between 90-200 swabs per day
  • Provided mobil testing for production companies /small homes
  • Explained producers to patients to reduce anxiety and increase patient cooperation
  • Maintained detailed records of test results by entering data and patient information into primary health

Customer Service Representative

Go car tours
San Francisco, CA
02.2018 - 03.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

Bachelor of Science - Public Health

San Francisco State University
05-2023

Certified nurse assistant, CPR and First Aid (Adult and Pediatrics) Certificates -

California Department of Public Health
07.2021

High School Diploma -

Raoul Wallenberg High School
San Francisco

Skills

  • Verbal Communication
  • Problem-Solving
  • Friendly, Positive Attitude
  • Teamwork and Collaboration

Volunteer Experience

Food Bank San Francisco, CA, Food Delivery Person, Summer 2020-present, Assist in home-delivered grocery bags to low-income older adults and to people with disabilities to assist program participants in maintaining their independence, quality of life, and self-sufficient

San Francisco Community Health Center

  • Conducted educational workshops on mental health issues, focusing on the significance of prevention and early intervention.
  • Developed and delivered presentations to diverse community groups, emphasizing the importance of mental health awareness and reducing stigma.
  • Collaborated with healthcare professionals to provide resources and support for individuals struggling with mental health challenges.

Languages

English
Professional
Amharic ( Ethiopian Language)
Native/ Bilingual

Timeline

Golden Pavilion Healthcare
08.2023 - Current

Inter Clinical Research Coordinator

Ucsf Mission Bay
05.2022 - 02.2023

San Bruno Skilled Nursing
04.2022 - 07.2023

COVID-19 Tester

Maestro Medical
12.2021 - 02.2022

Customer Service Representative

Go car tours
02.2018 - 03.2020

Bachelor of Science - Public Health

San Francisco State University

Certified nurse assistant, CPR and First Aid (Adult and Pediatrics) Certificates -

California Department of Public Health

High School Diploma -

Raoul Wallenberg High School

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