Betel Yisak
St. Paul
Summary
Service-oriented team player with a strong background in customer engagement, clear communication, and efficient operations. Experienced in cash handling, order accuracy, and maintaining high satisfaction standards across food service and retail environments. Dependable, punctual, and committed to providing positive guest experiences.
Overview
3
3
years of professional experience
Work History
Teaching Assistant
Hamline University
Saint Paul, MN
09.2025 - 12.2025
- Communicated complex information clearly while mentoring and supporting students weekly. Led interactive study sessions and individual tutoring to boost student engagement and performance. Adapted communication styles to fit individual student needs, ensuring a positive and encouraging experience. Upheld high standards of consistency, patience, and dependability across all course responsibilities.
Retail Sales Associate
Cricket Wireless
Worthington, MN
06.2025 - 09.2025
- Welcomed walk-in customers, helping them choose the right cell phone plans and devices, and meeting monthly sales goals for phones, accessories, and insurance. Handled setup of new phones, transferred data between devices, and helped customers troubleshoot technical or billing issues. Additionally, managed the cash register, processed payments, counted inventory, and kept the store clean and organized.
Delivery Driver
DoorDash
Worthington, MN
06.2025 - 09.2025
- Managed independent, time-sensitive logistics and inventory transport using mobile application tools. Fulfilled and verified customer orders with high attention to detail, ensuring order accuracy and quality control. Navigated fast-paced environments under tight deadlines while maintaining excellent customer satisfaction ratings.
Team Member
Phileo's Coffee and Eatery
Worthington, MN
04.2023 - 06.2025
- Delivered excellent customer service by welcoming guests, managing cash registers, and accurately processing transactions. Prepared specialty beverages and served food items efficiently in a fast-paced environment. Resolved customer inquiries and order issues proactively to ensure total customer satisfaction. Maintained a clean, organized, and sanitary work environment, adhering strictly to safety and compliance standards.
Education
Bachelor of Science - Genetics, Molecular, And Cellular Biology
Hamline University
Saint Paul, MN05-2027
Associate of Arts - Liberal Arts
Minnesota West Community And Technical College
Worthington, MN05-2024
Skills
Multilingual
Clear & effective communication
Active listening
Patience
Team collaboration
Adaptability
Fast learner
Problem solving
Positive attitude
Cash management
Reliability
Punctual
Languages
English
Native or Bilingual
Tigrinya
Native or Bilingual
Amharic
Professional Working
Timeline
Teaching Assistant
Hamline University
09.2025 - 12.2025
Retail Sales Associate
Cricket Wireless
06.2025 - 09.2025
Delivery Driver
DoorDash
06.2025 - 09.2025
Team Member
Phileo's Coffee and Eatery
04.2023 - 06.2025
Bachelor of Science - Genetics, Molecular, And Cellular Biology
Hamline University
Associate of Arts - Liberal Arts
Minnesota West Community And Technical College