Betelhem Habte

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Utilized POS system to handle customer cash and credit card transactions.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Maintained productive, efficient approach to all tasks.

· Analyze competition and market demand.

· Maintain an in-depth understanding of all safety equipment products offered.

· Understand the applications and benefits of different safety equipment.

· Develop and maintain relationships with new and existing customers.

· follow up on customer inquiries.

· Organize events

· Promote products and services of different organizations.

· Prepare different bazaars for our product

Able to sell items using a cash registry

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

· Highlight and promote local attractions, events, and activities to visitors.

· Help visitors plan their travel routes and schedules.

· Assist with booking accommodations, transportation, and tours.

· Confirm bookings and provide details to travelers.

· Assist with the check-in and check-out process, including verifying reservations, issuing room keys, and processing payments.

· Provide guests with information about hotel services, amenities, and local attractions.

· Manage room assignments and ensure guest preferences are met.

· Coordinate with other departments to fulfill guest requests, such as housekeeping, maintenance, and room service.

· Share important information with team members during shift handovers.

· Process guest payments, including room charges, amenities, and services.

· Process guest payments, including room charges, amenities, and services.

· Work collaboratively with other hotel staff to ensure a smooth operation and a high level of service.