BETELHEM ZEGEYE

Alexandria,VA

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

years of professional experience

Work History

Caregiver

ComFor Care Home Care

Fairfax, VA

01.2023 - Current

Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Supported bathing, dressing and personal care needs.
Laundered clothing and bedding to prevent infection.
Monitored vital signs including blood pressure, temperature and pulse rate.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Respected the rights of each individual client while maintaining confidentiality of all personal information.

Certified Nursing Assistant

The Medical Team

Springfield, VA

09.2023 - 10.2024

Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Transported patients to treatment units, using wheelchair or strher.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Cleaned and sanitized patient rooms according to established protocols.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Participated in educational programs related to nursing assistant skills development.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Customer Service Representative

Dunkin' Donuts Franchising

Arlington, VA

01.2018 - 12.2022

Provide exceptional customer service by greeting customers, answering questions, and ensuring that their dining experience meets our high standards.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed strong customer relationships to encourage repeat business.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintain a clean and organized restaurant by sanitizing and cleaning equipment, floors, and tables throughout the day.

Education

Some College (No Degree) - Nursing Assistance

Classic Nurses Academy

Alexandria, VA

01-2023

Associate of Arts - Information Technology

Admas University

Addis Ababa ,Ethiopia

09-2013

Skills

Mobility assistance
Patient-focused care
Condition Monitoring
Care plan implementation
Family support and assistance
Light housekeeping
HIPAA compliance

Indirect patient care
Medical terminology knowledge
Quality Assurance
Transporting patients
Preparing meals
Feeding Assistance

Timeline