Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Betelihem Girmay

Oakland,CA

Summary

Results-driven professional with over 7 years of experience in retail management and administrative operations. Expertise in team leadership, sales performance enhancement, and operational efficiency. Proven track record in staff training and event coordination, consistently achieving business objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Retail Accounts Coordinator

Trish McEvoy Cosmetics
San Francisco, CA
07.2024 - 06.2025
  • Executed in-store events and beauty masterclasses to elevate brand awareness and client engagement.
  • Hosted regional Trish McEvoy events to foster client relationships and promote brand initiatives.
  • Coordinated promotions, events, and product launches across multiple locations with retailers and internal teams.
  • Partnered with store managers and beauty advisors to enhance productivity and client interaction.
  • Contributed to surpassing sales targets through effective client service and strategic promotional execution.

Lead Trainer

Credo Beauty
San Francisco, CA
10.2022 - 06.2024
  • Supervised store opening and closing procedures, including bank deposits and security procedures
  • Trained and supervised staff to develop and maintain store revenue, customer service skills, and product knowledge
  • Coordinated floor moves, merchandising, and display maintenance to ensure availability of popular items
  • Achieved sales goals through excellent customer engagement and promotion of special items

Sales & Training Consultant

Givenchy
San Francisco, CA
02.2021 - 06.2022
  • Facilitated workshops on customer service excellence and brand knowledge.
  • Collaborated with management to enhance onboarding processes for new hires.
  • Supported remote and online training initiatives by writing manuals and recording videos.
  • Reviewed and updated training content regularly for relevance and accuracy.
  • Provided one-on-one coaching to sales representatives on effective communication techniques.
  • Conducted product demonstrations to showcase benefits and features.

Event Coordinator

Charlotte Tilbury
Northridge, CA
09.2019 - 11.2020
  • Coordinated with facilities and outside contractors for equipment service and repairs.
  • Engaged with consumers, provided beauty advice, and effectively drove sales.
  • Established and maintained relationships with vendors and venues.
  • Worked efficiently within a team.
  • Conducted staff training, managed inventory, and facilitated team-building activities.

Assistant Manager

Kiko Milano
Northridge, CA
08.2015 - 04.2019
  • Managed daily operations to ensure store efficiency and customer satisfaction.
  • Assisted in visual merchandising to enhance product presentation and appeal.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Education

Bachelor of Arts - International Business

CSUN
Northridge, CA

Skills

  • Social media marketing
  • Digital marketing strategies
  • Instagram, Twitter, TikTok, Snapchat, Facebook
  • Technical proficiency in software
  • LexisNexis, Microsoft Office, Google Suite
  • STATA and Keynote expertise
  • Final Cut Pro and iMovie skills
  • Adobe Creative Suite knowledge
  • Administrative support functions
  • Attention to detail and organization
  • Interpersonal communication and time management

Personal Information

Certification

Google Professional Certificate in Project Management -Google Certification in Data Analytics

Google Certification in Digital Marketing

Timeline

Retail Accounts Coordinator

Trish McEvoy Cosmetics
07.2024 - 06.2025

Lead Trainer

Credo Beauty
10.2022 - 06.2024

Sales & Training Consultant

Givenchy
02.2021 - 06.2022

Event Coordinator

Charlotte Tilbury
09.2019 - 11.2020

Assistant Manager

Kiko Milano
08.2015 - 04.2019

Bachelor of Arts - International Business

CSUN

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