Hard-working Team Lead with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Training Associate
CTDI - Communications Test Design
Jeffersonville, IN
07.2022 - Current
Trained and mentored new personnel hired to fulfill various roles.
Liaised between management and entry-level workers, facilitating smooth communication to reach expectations of Material Handlers.
Advised management and supervisors on best practices for employee growth and productivity goals, consistently helping companies achieve retention and productivity.
Identified workers with specific skill sets to recommend for promotions.
Monitored day-to-day activities of employees, noting areas needing improvement and implementing plans for rectification.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in retention of new hires, and current employees.
Lead/Trainer
CTDI - Communications Test Design
Jeffersonville, IN
07.2022 - Current
Coached employees through day-to-day work and complex problems.
Resolved issues quickly to maintain productivity goals.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Established clear priorities and production quality standards.
Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
Utilized lean practices to balance workflow and alleviate redundancy.
Always adhering to 5s and other safety protocol.
Evaluated incoming materials for quality and amounts ordered.
Complete understanding of operations for the As-Is and RMAO lines. Fluent with the day to day processes of check-in, secure erase, thunder, packout, SLDC, and manual test and functions as well as pre-VMI and final VMI.
Section Head
CTDI - Communications Test Design
Jeffersonville, IN
03.2022 - Current
Assigned employees to ongoing and special projects to realize adequate staffing and meet production schedule parameters.
Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
Material Handler
CTDI - Communications Test Design
Jeffersonville, IN
02.2022 - Current
Process units to appropriate locations to ensure flow of line was maintained.
Kept areas organized, clean and secure to fully protect company assets.
Process units in accordance with company work instructions to ensure hourly UPH was met.
Used hand-held scanners and physical logs to accurately track item movements.
Adhere to all 5S requirements.
Employment Services Coordinator/Lead Educator
Silver Creek High School
Sellersburg, IN
02.2019 - 02.2022
Distributed checks and paystubs in a timely manor.
Analyzed variety of HR programs and operational situations to recommend improvements and enhancements.
Investigated employee complaints, kept documentation and reviewed action plan with HR.
Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
Created and implemented forward-thinking initiatives to improve employee engagement.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Helped students develop organizational, time management and study skills.
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Empowered students through counseling and skill-building exercises.
Counseled students regarding course and program selection, class scheduling and registration and career planning.
Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
Encouraged students to explore age-appropriate and career-related opportunities.
Planned and promoted career planning presentations, work experience programs and career workshops.
Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
Taught lessons to students and faculty regarding issues such as bullying and drug abuse.
Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
Conducted individual and group counseling sessions.
Collaborated with parents, school faculty and social workers to address problems and grow student success.
Identified issues that hindered student academic achievement.
Employment Case Manager
Rauch Inc
New Albany, IN
10.2017 - 05.2019
Provided vocational rehabilitation counseling and support.
Obtained benefits analysis reports and interpreted results to assist and counsel clients.
Conducted comprehensive assessments of client needs for vocational rehabilitation services.
Executed efforts to connect with, educate and re-educate participants
Assisted individuals with addressing disabilities and developing career plans.
Handled caseload of more than 30 clients.
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Coordinated community resources and secured referrals.
Evaluated diagnostic data to determine eligibility and needed services.
Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
Mobilized case management system to document service delivery and case progress.
Liaised with community partners to enhance employment opportunities for individuals with disabilities.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.