Beth Amlung
Louisville,KY
Summary
With an entrepreneurial spirit, I am driven by a passion for establishing and nurturing profitable customer relationships. Having a deep understanding of diverse market sectors, I offer over 12 years of experience as a Client Success Manager. Distinguishing myself with a proven track record of delivering exceptional results and surpassing client expectations, I excel in dynamic environments. Leveraging my strategic mindset and strong communication skills, I drive business growth and cultivate long-term partnerships.
Overview
34
34
years of professional experience
Work History
Launch Coach
BNI (Business Networking International)
09.2022 - Current
- Trained and mentored forming BNI chapters on networking and relationship building
- Helped recruit new members into BNI and find them a chapter.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Member
BNI (Business Networking International)
11.2018 - Current
- Served on the leadership team every year while building relationships and passing referrals
- Developed strong relationships with members through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
- Addressed conflict resolution among members respectfully while adhering to organizational policies.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Positions: Education Coordinator, Vice-President, President, Membership Committee, Visitor Host (3x) and Communications Coordinator.
Executive Consultant
Rodan + Fields
06.2016 - Current
- Recruited, trained and mentored 15+ consultants through education and relationship building
- Procured and served 70+ customers through social media, networking, and events
- Improved personal development with a focus on mindset, public speaking, and servant leadership.
- Mentored junior consultants, fostering professional growth and contributing to a collaborative work environment.
- Enhanced client satisfaction by implementing customized consulting strategies tailored to their unique skincare challenges.
Residential Realtor
Semonin Realtors
03.2003 - 05.2007
- Multi-million dollar producer every year
- Pursued the highest levels of continuing education and founded a BNI chapter.
- Built credibility within the local real estate community through consistent professionalism and ethical practices when working alongside fellow agents.
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
- Wrote contracts to outline sales and purchases of properties.
Tennis Teaching Professional and Coach
Various
05.1990 - 05.2007
- Helped all ages and levels in country club and racquet club environments
- Coached high school boys and girls, collegiate DI Men & Women and DIII Women.
- Developed comprehensive training programs for players, resulting in improved skills and competitive success.
Education
B.A. in American Studies -
University of Mary Washington
05.1995
Skills
- Relationship Building
- Client Relationship Management
- Decision-Making
- Excellent Communication
- Team Collaboration
- Issue Resolution
- Client rapport
- Interpersonal Relationships
- Verbal and written communication
- Problem-solving abilities
- Ethics and integrity
- Task Delegation
Timeline
Launch Coach
BNI (Business Networking International)
09.2022 - Current
Member
BNI (Business Networking International)
11.2018 - Current
Executive Consultant
Rodan + Fields
06.2016 - Current
Residential Realtor
Semonin Realtors
03.2003 - 05.2007
Tennis Teaching Professional and Coach
Various
05.1990 - 05.2007
B.A. in American Studies -
University of Mary Washington
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