Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Beth-Ann Taylor

Norwood,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Store Manager

Burlington Stores
07.2011 - 09.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Roll out new initiatives for company.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • I ensured that all merchandising standards where in place by training and working with assistant mangers,
  • Planned and executed seasonal sets as per company directive
  • Executive bi yearly inventory process to ensure that company was profitable
  • Trained staff on the importance of shortage control and implemented company shortage programs. for both back of house and front of house


Store Manager

Old Navy
09.2003 - 04.2010
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • HIred and on boarded new employees.
  • Roll out new initiatives for company.
  • Trained staff on the importance of shortage control and implemented company shortage programs. for both back of house and front of house.
  • Planned and executed seasonal sets as per company

directive

  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Associate of Business Administration - Business Administration And Management

Massasoit Community College
Brockton, MA
05.2026

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Retail Operations
  • Stockroom Management
  • Hiring and Training
  • Detail Oriented
  • Leadership Development
  • Sales Growth
  • Coaching and mentoring
  • Merchandise Strategizing

Accomplishments

  • Burlington Stores store manager for 1st quarter in 2013.
  • Deans list for 2023-2024 at Massasoit Community College
  • Member of Phi Theta Kappa Honor Society
  • Completed full remodel of store.

Timeline

Store Manager

Burlington Stores
07.2011 - 09.2022

Store Manager

Old Navy
09.2003 - 04.2010

Associate of Business Administration - Business Administration And Management

Massasoit Community College
Beth-Ann Taylor