Experienced Professional with strong leadership and administrative skills. Successfully manages multiple projects and events while consistently meeting deadlines. Excellent time management and organizational skills. Proven problem-solving ability and effective follow-through.
Overview
31
31
years of professional experience
Work History
Sr. Operations Manager
Pacific University
Hillsboro, OR
11.2018 - Current
Develop, implement, modify, manage, maintain, and supervise the school's office procedures and files
Coordinate activities related to the management of the office systems, equipment, and databases
Maintain inventory of office furniture, equipment, and supplies
Coordinate purchase of new items
Use Microsoft Office, Access, and other word processing and database applications including Qualtrics, IOTA, MyRecordTracker, ExamSoft, and Certiphi for correspondence
Manage forms, reports, minutes, student surveys, and course evaluations
Coordinate and monitor administration components of the school calendar
Oversee housekeeping, building maintenance, and security-related issues as related to the school's operation and safety of our students, faculty, and staff
Serve as an information resource for students, applicants, faculty, staff, the public, and stakeholders as it relates to issues related to the school
Coordinate faculty and staff recruitment processes, including scheduling interviews and assisting with new faculty and staff orientation
Provide daily coordination of workflow and monitor priorities for the administrative functions of the school
Maintain program files, student data files, and faculty/staff information
Maintain and track all student onboarding into the program including background checks, drug screenings, compliance training, and immunization statuses
Supervise and manage all student workers and graduate assistants
Supervise and manage the Clinical Education Specialist
Assist the Director of the School with the completion of accreditation processes, contracts, and Board of Trustees reporting
Coordinate input from faculty and staff for revisions to school information in the university catalog, brochures, application materials, program website, and other program resources
Provide administrative support to all faculty and students, including coordination of course evaluations, instructor evaluations, BLS/CPR compliance, and HIPPA/FERPA compliance
Assist Faculty with travel arrangements
Work with the Office of the Registrar to schedule all courses for students
Manage the school's web page
Work with the Office of Graduate Admissions to coordinate the program admissions process, including but not limited to scheduling and management of open house events and admissions interview days
Coordinates student orientation
Coordinates graduation events
Schedules, attends, and takes minutes at all faculty/staff meetings and other meetings as needed
Serve on university and community committees
Assist the Director with budget preparation and administration
Reconciles monthly budget
Responsible for check requests, purchase orders, bill payment, and visa reconciliation monthly
Executive Assistant to CFO
Forest Grove School District
Forest Grove, OR
08.2013 - 10.2018
Coordinate and manage all Building Use for the district including Building Permits, Certificates of Liability Insurance, and Electronic Keycard Systems
Maintain the district Work Order System
Support the Facilities Director with Purchase Orders, RFPs, Proposals, Contracts, Fire Marshall and Hazardous Waste, MSDS Materials, Safety Committee
Safety Committee Secretary
Liaison between Transportation Support Service and district, handle all parent concerns and complaints, bussing issues, timing of busses, and safety concerns
Liaison between Insurance Support Service and district, handling all concerns with student accidents, theft, and vandalism concerning district liability
Liaison between Nutrition Support Service and district, handling all correspondence, submission of claims for reimbursement with ODE, all audits and verification
Liaison between all School Secretaries and the District Office to help educate and coordinate consistency within District
Provide office support by managing calendars, answering telephones, handling inquiries, and transferring calls to the appropriate party
Coordinate agendas and meeting arrangements that may require outside parties, managing schedules and calendars to ensure executive time is used efficiently
Serve as the first point of contact for clients calling or visiting the office; providing prompt, courteous, and knowledgeable assistance
Prepare, compose, and ensure timely responses to a variety of routine written inquiries
Manage all Business Files and District Contracts
Assist in the Budget preparation process, Assist in the Boundary preparation process
Maintaining Petty Cash, Purchase Cards, and Weekly District Deposits
Create Purchase Orders for all Business Office and Maintenance/Facilities Vendors
Maintain Alarm Systems with Technology and Facilities Departments
Facilities / Building Use Coordinator / Support Services Support
Forest Grove School District
Forest Grove, OR
08.2013 - 10.2018
Schedule and coordinate internal events including but not limited to building use for 12 sites, catering, security, key cards, maintenance, work orders, and audio-visual requests held on campus while providing excellent customer service
Serve as the primary point of contact for clients calling or visiting the office to ensure the success of all internal events between the district and clients during and after an event
Issue invoices, accept payments, and issue receipts to internal customers for facilities rental, custodial, and food services provided
Provide office support by answering telephones, handling inquiries, and transferring calls to the appropriate party
Communicate with the customers via telephone, email, face-to-face, and fax
Prepare, compose, and ensure timely response to a variety of routine written reports and inquiries in the School Dude Facility System Software
Input and verify details of facility usage, catered events, and pricing in the School Dude Facility and Maintenance system
Ensure access to buildings and ensure setups and services have been provided to all guests
Troubleshoot and correct any potential problems within the event
Technology Purchasing Coordinator
Forest Grove School District
Forest Grove, OR
03.2008 - 10.2015
In this position, it was my responsibility to work with all Forest Grove School District personnel to coordinate and process technology orders
It was my responsibility to work with multiple vendors and representatives, as well as staff and administrators to ensure our district was receiving the best equipment for the students in our district
This role required detailed record-keeping, strong organizational skills, and the ability to communicate efficiently in such a large school district
Special Education Department ESY
Forest Grove School District
Forest Grove, OR
08.2010 - 08.2013
In this position, it was my responsibility to work with Administrators, Teachers, and Parents to determine the child's qualifications and needs for the FGSD ESY program
This program allows special needs children the opportunity to grow and learn throughout the summer in both activity-based and academic programs
Duties included data processing, communication with Parents and Facilitators, Billing, and Accounting
Business Department Accounts Payable
Forest Grove School District
Forest Grove, OR
08.2008 - 06.2010
In this position, I assisted the Accounts Payable Clerk with multiple tasks as assigned
This included bill processing, communication with vendors, contact with FGSD personnel in coordinating payments, detailed account data and processing checks
Free and Reduced Meal Coordinator
Forest Grove School District
Forest Grove, OR
08.2007 - 08.2013
In this position, it was my responsibility to gather, approve and process all applications for the Free and Reduced Meal Program for the FGSD
The FGSD supported over 60% of our children with this benefit
My role was to communicate with parents, administrators, and staff daily regarding this process to ensure our students were thriving
During the CRE portion of our audit in 2009, the ODE representative found no errors after reviewing over 500+ Free and Reduced Applications in the school's selection
Duties included data processing, on-site audits, state audits, and application audits
Senior Sales Manager
Embassy Suites Hotel
Tigard, OR
06.1998 - 02.1999
As a Sales Manager, my responsibilities included the marketing of the Embassy Suites Hotel
This was accomplished through the development of new and existing client relationships, both corporate and leisure
While a Sales Manager, I contributed over $1.2 million in annualized sales and consistently met my corporate monthly sales objectives
My core sales responsibilities included the management of corporate, tour and travel, and leisure markets which totaled over 500 accounts
Catering Manager
Embassy Suites Hotel
Tigard, OR
06.1994 - 06.1998
As a Catering Manager, my responsibilities included monthly sales forecasting and month-end revenue analysis for the Catering department, daily contact with clients in coordinating their events, and direct accountability for the actions and responsibilities of the Catering Assistants
During my tenure as Catering Manager, I contributed over $1 million in food and beverage revenue and maintained relationships with over 300 accounts
Administrative Assistant to the General Manager
Embassy Suites Hotel
Tigard, OR
01.1994 - 06.1994
As the assistant to the GM, it was my goal to keep things moving as smoothly as possible at all times
This included issues in the office, the GM's calendar, staff concerns, client issues, hospitality, budgeting, and morale
Catering Administrative Assistant
Embassy Suites Hotel
Tigard, OR
07.1993 - 01.1994
As an administrative assistant, I served as the liaison between the Catering managers and clients to ensure compliance with all policies, standards of operation, and customer service