BETH BAUER
CHICAGO,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Receptionist Assistant
Imperial Surveillance
Arlington Heights, IL
09.2021 - Current
- Answered incoming calls and routed to appropriate personnel.
- Coordinated company events with venues and advised staff of pertinent details.
- Maintained a neat, organized reception area.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with special projects as requested by management team.
- Input new documents, expenses and orders into system for timely recordkeeping.
- Greeted customers, delivery persons and official representatives.
- Answered and directed incoming calls using multi-line telephone system.
- Organized filing system for easy retrieval of documents.
- Provided assistance to other departments when needed.
Travel Agent
Heritage Travel
Chicago, IL
07.2015 - 03.2020
- Created tour packages and travel packets to guide clients through trips to diverse locations
- Helped clients resolve problems before, during, and after travel
- Arranged insurance to cover clients' medical needs in case of international emergencies
- Promptly responded to inquiries to promote professional client relations
- Maintained impeccable financial and administrative records to avoid errors in travel arrangements
- Handled all aspects of clients' bookings, including airfare, car rental reservations, and hotel accommodations.
Administrative Assistant
Resort Management
Marco Island, FL
04.2005 - 07.2015
- Responsibilities include preparing correspondence, minutes, meeting notices, proxies and time-sensitive mailings for over 85 condominium associations
- I also handle the processing of real estate forms required for condominium ownership transfers and rentals
- Assist co-owner with preparing condominium renewal questionnaires and coordinate with insurance agents regarding quotes and deductibles
- Occasionally I fill in for the receptionist, answering a multi-line phone system and assisting walk-in customers.
Legal Assistant
Corboy & Demetrio P.A
Chicago, IL
01.2000 - 04.2005
- I began my employment as one of the office receptionists
- Within the first two years, I advanced to the position of Legal Assistant.
Skills
- Travel Arrangements
- Planning and Scheduling
- Customer Service
- Interdepartmental Coordination
- Internet Research
- Transcription
- Calendar Management
- Client relations
- Office Organization
Timeline
Receptionist Assistant
Imperial Surveillance
09.2021 - Current
Travel Agent
Heritage Travel
07.2015 - 03.2020
Administrative Assistant
Resort Management
04.2005 - 07.2015
Legal Assistant
Corboy & Demetrio P.A
01.2000 - 04.2005
Similar Profiles
Carter CookCarter Cook
Security Sales Consultant at Imperial Surveillance Inc.Security Sales Consultant at Imperial Surveillance Inc.
Jodie NeufvilleJodie Neufville
Cyber Targeting Intelligence Analyst NCOIC, Delta 7 7th ISRS at DELTA 7 75 ISRS - The 75nd Intelligence, Surveillance and Reconnaissance SquadronCyber Targeting Intelligence Analyst NCOIC, Delta 7 7th ISRS at DELTA 7 75 ISRS - The 75nd Intelligence, Surveillance and Reconnaissance Squadron
Simone SammySimone Sammy
Operator/Dispatcher at Lanvac SurveillanceOperator/Dispatcher at Lanvac Surveillance
Blanca SalgadoBlanca Salgado
Medical Assistant/Preceptor at Advocate Media GroupMedical Assistant/Preceptor at Advocate Media Group
Kimberly GoodKimberly Good
Guest Service Representative at Graduate by Hilton BloomingtonGuest Service Representative at Graduate by Hilton Bloomington