Productive Pharmacist with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency.
Overview
24
24
years of professional experience
Work History
Lead Pharmacist
MercyOne North Iowa Medical Center
09.2016 - 01.2024
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Advised patients on medication side effects and contraindications and explained proper administration.
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Closely monitored department performance metrics.
Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Managed drug and supply inventories.
Effectively prioritized tasks and organized workflow to increase efficiency.
Hand counted controlled medications, measured liquids and reconstituted antibiotics
Full-Time Float Pharmacist
Mercy Medical Center
06.2013 - 09.2016
Work closely with other Pharmacy team members in Long Term Care setting to correctly fill, dispense various unit dose packaging systems efficiently
Provide Long-Term Care monthly Pharmacy Consulting to 8 nursing home facilities
Efficiently rotate through 5 retail Pharmacies as Full-Time Float Pharmacist
Supervise Pharmacy Technicians in LTC and retail settings
Communicate with Doctors, Nurses and Management to provide appropriate and effective patient care.
Completed accurate cycle counts, inventory management and will-calls for customers
Staff Pharmacist
Redinger Drug
09.2013 - 02.2016
Properly filled and dispensed an average of 180 prescriptions per day
Completed new and updated patient profiles, including lists of patient medications
Receptively answered customer questions and helped locate desired items in the pharmacy
Supervised Pharmacy personnel and clerical staff while efficiently maintaining work flow and excellent customer service.
Pharmacy/Store Manager
Thrifty White Drug
05.2000 - 09.2014
Provided friendly customer service at prescription drop-off and pick-up counters
Maintained drug inventory levels by ordering necessary medications and supplies
Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage
Safely administered immunizations
Directed operations to increase efficiency and minimize patient wait times
Oversaw pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients
Implemented MTM at store level and trained staff to properly carry out these policies and procedures
Administered influenza and shingles vaccinations
Managed team of 15 professionals
Served as mentor to Pharmacy interns
Motivated staff to attain goals and meet budgets
Work closely with Pharmacy staff to implement in-store programs to increase sales
Helped achieve pharmacy business objectives by increasing sales and gross margins
Maintained PRN status from 10/2010 to 1/2012, returned full-time as Staff Pharmacist 1/2012 to 9/2014.
Staff Pharmacist
Mayo Clinic Health Systems
10.2010 - 01.2012
Strictly maintained customer and patient confidentiality
Mixed various pharmaceutical preparations according to written prescriptions
Accurately filled Pyxis drug delivery system in patient care areas
Dispensed and delivered patient medications to patients throughout the hospital
Entered new patient profiles and prescriptions into Cerner software system
Delivered Patient Consulting to discharge patients
Exhibited proficiency in IV and chemo compounding.
Directly supervised 3 Pharmacy Technicians, interns and support staff while on duty
Conducted routine inspections of medication storage locations
Adjunct Instructor
North Iowa Area Community College
08.2009 - 05.2011
Worked directly with Faculty Administration at NIACC to develop and promote the new Pharmacy Technician program
Worked hands on with students to prepare them for the Pharmacy Technician Certification exam.
Taught Pharmacy Technician Certification courses, providing instruction to up to 20 undergraduate students
Created and implemented course agendas, lesson plans and activities to successfully meet course objectives
Examined and graded assignments and assessments to report grades to appropriate personnel
Used lectures, discussions and demonstrations to increase learning and classroom success
Education
Bachelor of Science - Pharmacy
North Dakota State University
Fargo, ND
Skills
Medication Management
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Timeline
Lead Pharmacist
MercyOne North Iowa Medical Center
09.2016 - 01.2024
Staff Pharmacist
Redinger Drug
09.2013 - 02.2016
Full-Time Float Pharmacist
Mercy Medical Center
06.2013 - 09.2016
Staff Pharmacist
Mayo Clinic Health Systems
10.2010 - 01.2012
Adjunct Instructor
North Iowa Area Community College
08.2009 - 05.2011
Pharmacy/Store Manager
Thrifty White Drug
05.2000 - 09.2014
Bachelor of Science - Pharmacy
North Dakota State University
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