Beth Bromham
Fort Mill,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Intake Coordinator
Dandelion Family Counseling
Charlotte NC, NC
11.2022 - 10.2023
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
Receptionist
The Blake at Baxter Village
Fort Mill, SC
08.2021 - 05.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Sorted incoming mail and directed to correct personnel each day.
- Updated daily log book with information about visitors entering the premises.
HR Team Leader
Torch Trust for the Blind
07.2013 - 01.2015
- Maintained accurate records of employee attendance and performance reviews.
- Participated in meetings with department heads to discuss staffing needs and strategies.
- Coordinated the selection, on-boarding and training of volunteers.
- Organized company events such as conferences, celebrations and training days.
- Completed background checks on new staff and volunteers.
Teaching Assistant
University of Leicester, UK
01.2003 - 01.2005
- Developed and updated course materials for on-line distance learning MSc course in Occupational Psychology.
- Assessed written work of students and gave detailed feedback.
- Provided admin support for head of department.
Careers Information Researcher
CASCAiD Ltd - Loughborough, UK
04.1998 - 04.1999
- Effectively worked with a team of researchers to produce software that enables young people to find a rewarding career path, matched to their learning style, skills and interests.
- Edited a resource, entitled ‘Able to Succeed’, providing information on disabilities, occupations and employment law.
- Supervised the work of new members of staff.
Research Assistant
Loughborough University
, SC
04.1998 - 04.1999
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
- Conducted qualitative and quantitative analysis on assigned data.
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
- Prepared comprehensive reports summarizing research findings.
- Maintained a database of all research activities conducted during the course of each project.
- Performed literature reviews to ensure accuracy of results.
- Conducted surveys, interviews and experimental research to facilitate data analysis.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
Research Assistant
University of Leicester
04.1997 - 04.1998
- Collaborated with other researchers in developing study designs, methods, and tools for data collection.
- Conducted qualitative and quantitative analysis on assigned data.
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
- Organized and analyzed qualitative and quantitative data using statistical software packages such as SPSS or STATA.
- Set up, calibrated and maintained laboratory and field research equipment for requirements of study.
- Conducted primary and secondary research to identify relevant information for project development.
- Presented findings at professional conferences or seminars as required by faculty supervisors.
Education
Master of Science - Occupational Psychology
Nottingham University
06-1996
Bachelor of Science - Psychology
University of Leicester
07-1995
Skills
- Report Preparation
- Employee Supervision
- Appointment Scheduling
- Confidentiality
- Multi-Line Phone Systems
- Staff Management
- Performance Management
- Database Administration
- Staff Training
- Organizational Skills
- Continuous Improvement
- Data Analysis and Modeling
- Interpersonal Skills
- Project Management
- Relationship Building
- Excellent Communication
- Written Communication
- Time Management Abilities
- Active Listening
- Microsoft Office
- Customer Service
- Reliability
Timeline
Intake Coordinator
Dandelion Family Counseling
11.2022 - 10.2023
Receptionist
The Blake at Baxter Village
08.2021 - 05.2022
HR Team Leader
Torch Trust for the Blind
07.2013 - 01.2015
Teaching Assistant
University of Leicester, UK
01.2003 - 01.2005
Careers Information Researcher
CASCAiD Ltd - Loughborough, UK
04.1998 - 04.1999
Research Assistant
Loughborough University
04.1998 - 04.1999
Research Assistant
University of Leicester
04.1997 - 04.1998
Master of Science - Occupational Psychology
Nottingham University
Bachelor of Science - Psychology
University of Leicester
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